Title: Request processing issue
Last modified: June 5, 2018

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# Request processing issue

 *  [Jordan J. Caron](https://wordpress.org/support/users/meaningfulmarketing/)
 * (@meaningfulmarketing)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/request-processing-issue/)
 * Hello
    I’m Jordan Caron. I installed your plugin on our website for customers
   signin via civic. This is a test step for now. but when I try to click “SIGN 
   IN WITH CIVIC” button for signin via civic, I can see this issue. please see 
   this prntsrc. [http://prntscr.com/jr3es3](http://prntscr.com/jr3es3) I tried 
   to cliek “Retry” button, but still the same. Already entered correctly App ID,
   Secret Key , Private&Public Signing key. [http://prntscr.com/jr3ged](http://prntscr.com/jr3ged)
 * Please support this problem, because this issue is urgent for our team.
    Thank
   you. Look forward to hearing from you soon. Jordan
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frequest-processing-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘Request processing issue’ is closed to new replies.

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 * [Civic SIP](https://wordpress.org/plugins/civic-sip/)
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 * 0 replies
 * 1 participant
 * Last reply from: [Jordan J. Caron](https://wordpress.org/support/users/meaningfulmarketing/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/request-processing-issue/)
 * Status: not resolved