Title: Requested Format Error
Last modified: August 30, 2016

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# Requested Format Error

 *  Resolved [Randy King](https://wordpress.org/support/users/randyking/)
 * (@randyking)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/requested-format-error/)
 * I successfully set up the plugin with an email OTP verification. When I go to
   set up cell phone from the WP dashboard, my number is displayed as +1 XXX-XXX-
   XXXX and clicking the Verify button produces the error “Please match the requested
   format”. Nothing I do to change that phone number (remove dashes, remove country
   code, etc.) allows me to proceed from that point. I constantly get “Please match
   the requested format”.
 * [https://wordpress.org/plugins/miniorange-2-factor-authentication/](https://wordpress.org/plugins/miniorange-2-factor-authentication/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [miniOrange](https://wordpress.org/support/users/cyberlord92/)
 * (@cyberlord92)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/requested-format-error/#post-6615437)
 * Worked with Randy and resolved his issue. He was able to create an account.

Viewing 1 replies (of 1 total)

The topic ‘Requested Format Error’ is closed to new replies.

 * ![](https://ps.w.org/miniorange-2-factor-authentication/assets/icon-256x256.gif?
   rev=2652528)
 * [miniOrange 2FA – Two Factor Authentication for WordPress (OTP, SMS, Email, Google Authenticator)](https://wordpress.org/plugins/miniorange-2-factor-authentication/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/miniorange-2-factor-authentication/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/miniorange-2-factor-authentication/)
 * [Active Topics](https://wordpress.org/support/plugin/miniorange-2-factor-authentication/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/miniorange-2-factor-authentication/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/miniorange-2-factor-authentication/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [miniOrange](https://wordpress.org/support/users/cyberlord92/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/requested-format-error/#post-6615437)
 * Status: resolved