Title: RequestException Errors Last modified: March 11, 2025 --- # RequestException Errors * Resolved [majorsaltogain](https://wordpress.org/support/users/majorsaltogain/) * (@majorsaltogain) * [1 year, 3 months ago](https://wordpress.org/support/topic/requestexception-errors/) * Hi, Woocommerce logs displaying this error repeating nonstop: * ```wp-block-code 2025-03-11T13:23:01+00:00 Critical Uncaught FacebookAds\Http\Exception\AuthorizationException: Error validating access token: Sessions for the user are not allowed because the user is not a confirmed user. in /home/toolstation/public_html/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Exception/RequestException.php:174 Additional context{ "error": { "type": 1, "file": "/home/toolstation/public_html/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Exception/RequestException.php", "line": 174 }, "remote-logging": true, "backtrace": [ "", "#0 /home/toolstation/public_html/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Client.php(226): FacebookAds\Http\Exception\RequestException::create()", "#1 /home/toolstation/public_html/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Request.php(286): FacebookAds\Http\Client->sendRequest()", "#2 /home/toolstation/public_html/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Api.php(152): FacebookAds\Http\Request->execute()", "#3 /home/toolstation/public_html/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Api.php(205): FacebookAds\Api->executeRequest()", "#4 /home/toolstation/public_html/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/ApiRequest.php(171): FacebookAds\Api->call()", "#5 /home/toolstation/public_html/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/AdsPixel.php(240): FacebookAds\ApiRequest->execute()", "#6 /home/toolstation/public_html/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(284): FacebookAds\Object\AdsPixel->createEvent()", "#7 /home/toolstation/public_html/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(277): FacebookAds\Object\ServerSide\EventRequest->defaultExecute()", "#8 /home/toolstation/public_html/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(247): FacebookAds\Object\ServerSide\EventRequest->sendToCAPIEndpoint()", "#9 /home/toolstation/public_html/wp-content/plugins/official-facebook-pixel/core/class-facebookserversideevent.php(197): FacebookAds\Object\ServerSide\EventRequest->execute()", "#10 /home/toolstation/public_html/wp-content/plugins/official-facebook-pixel/core/class-facebookwordpressopenbridge.php(162): FacebookPixelPlugin\Core\FacebookServerSideEvent::send()", "#11 /home/toolstation/public_html/wp-content/plugins/official-facebook-pixel/facebook-for-wordpress.php(124): FacebookPixelPlugin\Core\FacebookWordpressOpenBridge->handle_open_bridge_req()", "#12 /home/toolstation/public_html/wp-includes/class-wp-hook.php(324): FacebookPixelPlugin\FacebookForWordpress->handle_events_request()", "#13 /home/toolstation/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()", "#14 /home/toolstation/public_html/wp-includes/plugin.php(565): WP_Hook->do_action()", "#15 /home/toolstation/public_html/wp-includes/class-wp.php(418): do_action_ref_array()", "#16 /home/toolstation/public_html/wp-includes/class-wp.php(813): WP->parse_request()", "#17 /home/toolstation/public_html/wp-includes/functions.php(1336): WP->main()", "#18 /home/toolstation/public_html/wp-blog-header.php(16): wp()", "#19 /home/toolstation/public_html/index.php(17): require('...')", "#20 {main}", "thrown" ]} ``` Viewing 14 replies - 1 through 14 (of 14 total) * Thread Starter [majorsaltogain](https://wordpress.org/support/users/majorsaltogain/) * (@majorsaltogain) * [1 year, 3 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18355302) * I have disconnected / reconnected multiple times already. * Plugin Support [Marija](https://wordpress.org/support/users/marijastuntcoders/) * (@marijastuntcoders) * [1 year, 2 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18357117) * Hello, thank you for reaching out! * Can you try removing the connection, then disabling/enabling the plugin, before reconnecting it?  * Before doing so, please disable all caching plugins, and clear the cache. * If the issue persists, please share your [System status report](https://woocommerce.com/document/understanding-the-woocommerce-system-status-report/) using [PasteBin](https://privatebin.net/). * Kind regards, Marija * Thread Starter [majorsaltogain](https://wordpress.org/support/users/majorsaltogain/) * (@majorsaltogain) * [1 year, 2 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18363927) * I have tried removing connection, disabling, deleting and reactivating and still fatal errors Pastebin: [https://privatebin.net/?f3bf3721d93dd33c#9NCtMFCrqdFpvDsX8BJnpPRHsQrZxK6dtjsxnP64Y7kt](https://privatebin.net/?f3bf3721d93dd33c#9NCtMFCrqdFpvDsX8BJnpPRHsQrZxK6dtjsxnP64Y7kt) * Plugin Support [iodic](https://wordpress.org/support/users/iodic/) * (@iodic) * [1 year, 2 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18366632) * Hi [@majorsaltogain](https://wordpress.org/support/users/majorsaltogain/), thanks for sharing the log. We have forwarded it to the dev team for review. * Can you also share your [System status report](https://woocommerce.com/document/understanding-the-woocommerce-system-status-report/) via [PasteBin](https://privatebin.net/)? * Best, Marko * Thread Starter [majorsaltogain](https://wordpress.org/support/users/majorsaltogain/) * (@majorsaltogain) * [1 year, 2 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18366709) * Hi Marko, Here is the System Status Report:[https://privatebin.net/?5d49326165ff2f9a#JCtQr8nG14Eo765p7nNHyHSM4hYpukzBZpxZVRo2CkiB](https://privatebin.net/?5d49326165ff2f9a#JCtQr8nG14Eo765p7nNHyHSM4hYpukzBZpxZVRo2CkiB) Thank you * Plugin Support [iodic](https://wordpress.org/support/users/iodic/) * (@iodic) * [1 year, 2 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18368848) * Thank you for sharing the system information! * Have you tried using the WooCommerce plugin for Facebook to make the connection: [https://wordpress.org/plugins/facebook-for-woocommerce/](https://wordpress.org/plugins/facebook-for-woocommerce/)? As you have WooCommerce on your site, you can get more done with that plugin. * Please let us know how that goes. * Best, Marko * Thread Starter [majorsaltogain](https://wordpress.org/support/users/majorsaltogain/) * (@majorsaltogain) * [1 year, 2 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18368893) * Yes that plugin works fine, whats the difference between these plugins? Is there any benefit to using the Facebook for woocommerce plugin compared to Meta Pixel? Would I be missing any features? Thank you * Plugin Support [Marija](https://wordpress.org/support/users/marijastuntcoders/) * (@marijastuntcoders) * [1 year, 2 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18370041) * Hi [@majorsaltogain](https://wordpress.org/support/users/majorsaltogain/) , * The Facebook for WooCommerce plugin allows you to integrate the Pixel to your site, as well as sync the products from your site to your page, and create product sets. * The only feature that isn’t available is the Test Events tool, but you can still test events from the Business Manager. * ![CleanShot 2025-03-19 at 09.27.45.png](https://mail.google.com/mail/u/0?ui=2& ik=b23a83cef5&attid=0.1&permmsgid=msg-a:r-2412981278734468245&th=195ad8593531a0d7& view=fimg&fur=ip&permmsgid=msg-a:r-2412981278734468245&sz=s0-l75-ft&attbid=ANGjdJ8LMkbRplX12zLrYZoSbxtENxsz0Bk_twWvbiB4FP4VeB5t5mGO67ZSMRYMISrIFghDYn1i7tX5zABVDEyQts3KOrxVBE5JeuBb3kHfT4qgGi0rbCZXRy7WOV0& disp=emb&realattid=ii_m8fnucah0&zw) * Kind regards, Marija * Thread Starter [majorsaltogain](https://wordpress.org/support/users/majorsaltogain/) * (@majorsaltogain) * [1 year, 2 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18370570) * Thank you for the information. Please can you continue to resolve this error with this plugin and update me.Thank you * Plugin Support [iodic](https://wordpress.org/support/users/iodic/) * (@iodic) * [1 year, 2 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18373544) * Hi, we have suggested the other plugin as its target users are WooCommerce stores. Additionally, trying that plugin would show us if there is an issue with the assets being connected or if it is somewhere else. * It is a better fit your site, and it could help troubleshoot the issues. * Thread Starter [majorsaltogain](https://wordpress.org/support/users/majorsaltogain/) * (@majorsaltogain) * [1 year, 2 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18373549) * Yes, I have stated in the previous message the other plugin works fine without any fatal errors so there is an issue with this plugin. Do let me know what the next steps I should take to resolve issues with this plugin.Thank you * Plugin Support [Marija](https://wordpress.org/support/users/marijastuntcoders/) * (@marijastuntcoders) * [1 year, 2 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18381613) * Hi [@majorsaltogain](https://wordpress.org/support/users/majorsaltogain/) , * Can you try the following: - Remove the WordPress integration from Meta Business Suite - Temporarily disable any cache plugins and clear the cache - Delete the Meta Pixel plugin (and Facebook for WooCommerce if you have installed it) - Reconnect to your page via plugin settings * Please let us know if this gets rid of the error. * Kind regards, Marija * Plugin Support [Marija](https://wordpress.org/support/users/marijastuntcoders/) * (@marijastuntcoders) * [1 year, 2 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18391808) * Hey [@majorsaltogain](https://wordpress.org/support/users/majorsaltogain/) , * We just wanted to follow up and check if you are still having issues with the plugin? * If so, can you try removing the WordPress integration from Meta Business Suite, and then disabling the cache plugin, and clearing the cache? Once that is done, please remove all Pixel plugins and try to reconnect to the page from WordPress admin. * Kind regards, Marija * Plugin Support [Marija](https://wordpress.org/support/users/marijastuntcoders/) * (@marijastuntcoders) * [1 year, 2 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18397243) * Hello [@majorsaltogain](https://wordpress.org/support/users/majorsaltogain/) * Since we haven’t heard back from you in a while, we will be marking this issue as resolved. Please feel free to reach out again, should you have any issues with the plugin. * Kind regards, Marija Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘RequestException Errors’ is closed to new replies. * ![](https://ps.w.org/official-facebook-pixel/assets/icon.svg?rev=3158868) * [Meta pixel for WordPress](https://wordpress.org/plugins/official-facebook-pixel/) * [Frequently Asked Questions](https://wordpress.org/plugins/official-facebook-pixel/#faq) * [Support Threads](https://wordpress.org/support/plugin/official-facebook-pixel/) * [Active Topics](https://wordpress.org/support/plugin/official-facebook-pixel/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/official-facebook-pixel/unresolved/) * [Reviews](https://wordpress.org/support/plugin/official-facebook-pixel/reviews/) * 14 replies * 3 participants * Last reply from: [Marija](https://wordpress.org/support/users/marijastuntcoders/) * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/requestexception-errors/#post-18397243) * Status: resolved