Title: Reset and delete Plugin Last modified: January 2, 2022 --- # Reset and delete Plugin * [jannik13](https://wordpress.org/support/users/jannik13/) * (@jannik13) * [4 years, 5 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/) * Hello, I used your plugin for some time and wanted to try something new. But when I deactivated your plugin, some of the menu points still didnt show up in some user roles, when they should. Is it possible that your plugins leaves code thats still working, after deactivating and deleting the plugin? * Greetings * Jannik Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/reset-and-delete-plugin/page/2/?output_format=md) [→](https://wordpress.org/support/topic/reset-and-delete-plugin/page/2/?output_format=md) * Plugin Author [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/) * (@gqevu6bsiz) * [4 years, 5 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15212693) * Hi [@jannik13](https://wordpress.org/support/users/jannik13/) , * > Is it possible that your plugins leaves code thats still working, after deactivating > and deleting the plugin? * All customize is reset after deactivated plugin. If you want to leave the plugin disabled, I think it’s better to customize it yourself. * > some of the menu points * Is user role capability correct? * [abgunaydin](https://wordpress.org/support/users/abgunaydin/) * (@abgunaydin) * [4 years, 4 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15316465) * Hi, I have the same problem I can’t customize or reset… and I’ve tried to reset settings, deactivate, reinstall but nothing worked. Please help 🙁 * Plugin Author [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/) * (@gqevu6bsiz) * [4 years, 4 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15317793) * Hi [@abgunaydin](https://wordpress.org/support/users/abgunaydin/) * **Deactive** The plugin doesn’t work because the plugin’s code doesn’t load. * **Reinstall** There is no change in the reinstall because removed the plugin does not remove the data. * If you reset from the plugin settings screen and it doesn’t change, I think this problem is another problem(cache). If you use the cache plugin, can you try reset the cache and deactivated the cache plugin? * [abgunaydin](https://wordpress.org/support/users/abgunaydin/) * (@abgunaydin) * [4 years, 4 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15318391) * Classic Widgets * Elementor * Elementor Pro * ExactMetrics Pro * ManageWP – Worker * Unlimited Elements for Elementor * White Label CMS * WP Admin UI Customize * WP Mail SMTP * these are the plugins that I use. I don’t use any catch plugin (actually I just learned it from you) * I uninstalled and deactivated but it is still working. * Plugin Author [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/) * (@gqevu6bsiz) * [4 years, 4 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15318938) * Thank you for your detail. 1. Try clear your browser’s cache. * 2. Do you use the cache of the server? (Nginx, Apache…etc) If yes, this is also the cause. If no, maybe conflicts with you are using other plugins. * 3. Maybe, I think “_White Label CMS_” or “_ManageWP – Worker_” are conflict with WP Admin UI Customize. * Why i think so, _White Label CMS_: This is also customize to the admin screen. _ManageWP – Worker_: This can work together with other sites. * Can you temporarily deactivate maybe conflict plugins? or check working(deactivated plugins) on the test site? * Don’t forget to backup. - This reply was modified 4 years, 4 months ago by [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/). - This reply was modified 4 years, 4 months ago by [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/). * [abgunaydin](https://wordpress.org/support/users/abgunaydin/) * (@abgunaydin) * [4 years, 4 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15318998) * I have tried what you said but it doesn’t work also. I cleared the caches again after deactivating the plugins but same again… * Plugin Author [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/) * (@gqevu6bsiz) * [4 years, 4 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15319320) * Many thanks for your tried. * Can you check the WP Admin UI Customize customize setting data(on database, MySQL) has been deleted after reset the customize setting data on WP Admin UI Customize? e.g.) 1. Dashboard customize 2. Check the working customized 3. Reset Dashboard customize 4. Check the reset customized 5. Check the removed dashboard customize setting data on database * If removed the dashboard customize setting data, I think this problem is another( cache…etc). If not removed the dashboard customize setting data, I think WP Admin UI Customize is not correct working on reset setting data function. (You can delete the customize setting data directly with the delete option function) [https://developer.wordpress.org/reference/functions/delete_option/](https://developer.wordpress.org/reference/functions/delete_option/) * [abgunaydin](https://wordpress.org/support/users/abgunaydin/) * (@abgunaydin) * [4 years, 4 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15340464) * I can’t find the path of customize setting in mysql can you tell me where it is exactly * Plugin Author [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/) * (@gqevu6bsiz) * [4 years, 4 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15344256) * There are the path of customize setting. - wauc_user_role_setting - wauc_site_setting - wauc_admin_general_setting - wauc_dashboard_setting - wauc_regist_dashboard_metabox - wauc_admin_bar_menu_setting - wauc_sidemenu_setting - wauc_manage_metabox_setting - wauc_regist_metabox - wauc_post_add_edit_setting - wauc_appearance_menus_setting - wauc_loginscreen_setting - wauc_plugin_cap * [abgunaydin](https://wordpress.org/support/users/abgunaydin/) * (@abgunaydin) * [4 years, 4 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15345618) * I still couldn’t find it. Isn’t it in the phpMyAdmin panel? I’m searching but can’t. * [abgunaydin](https://wordpress.org/support/users/abgunaydin/) * (@abgunaydin) * [4 years, 4 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15345637) * I don’t see anything starts with “wauc” * Plugin Author [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/) * (@gqevu6bsiz) * [4 years, 4 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15345843) * Can you find “wauc_dashboard_setting” of “wp_options” on the phpMyAdmin panel after Dashboard customized on WP Admin UI Customize? [For example customized Dashboard database data](http://gqevu6bsiz.chicappa.jp/wp-content/uploads/2022/02/wauc-customized-dashboard-on-db.png) * e.g.) If Dashboard customized, customized data has been saved in the “wp_options” table(option_name is “wauc_dashboard_setting”). * If doesn’t saved, sorry I don’t know why not save the problem. Maybe other plugins or themes conflict. - This reply was modified 4 years, 4 months ago by [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/). * [abgunaydin](https://wordpress.org/support/users/abgunaydin/) * (@abgunaydin) * [4 years, 4 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15350245) * There is nothing starts with wauc under wpke_option. ( I don’t have wp_option by the way its wpke_option). I installed your new plugin My WP Customize Admin/ Frontend also to try before. Maybe they conflict with each other * [abgunaydin](https://wordpress.org/support/users/abgunaydin/) * (@abgunaydin) * [4 years, 4 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15350255) * Can I save everything but like theme, comments, subscriptions and just reset the setting for this? * Plugin Author [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/) * (@gqevu6bsiz) * [4 years, 4 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/#post-15353374) * > Can I save everything but like theme, comments, subscriptions and just reset > the setting for this? * I am sorry, but I did not understand what you said correctly. (comments admin panel customize?) * I think we need to make sure that saving and deleting data is working correctly. * Where is “blogname” stored? (In your case is “wpke_option”?) Usually, the “blogname” is stored in “wp_options”. “wauc under” is stored in the same location as “blogname”. * > I installed your new plugin My WP Customize Admin/Frontend also to try before. * Please use the new plugin. (My WP is recommended, I will not develop the WP Admin UI Customize) * Another way would be to start with a simple WordPress and gradually customize and experiment with it. Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/reset-and-delete-plugin/page/2/?output_format=md) [→](https://wordpress.org/support/topic/reset-and-delete-plugin/page/2/?output_format=md) The topic ‘Reset and delete Plugin’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-admin-ui-customize_dadada.svg) * [WP Admin UI Customize](https://wordpress.org/plugins/wp-admin-ui-customize/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-admin-ui-customize/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-admin-ui-customize/) * [Active Topics](https://wordpress.org/support/plugin/wp-admin-ui-customize/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-admin-ui-customize/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-admin-ui-customize/reviews/) * 17 replies * 3 participants * Last reply from: [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/) * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/reset-and-delete-plugin/page/2/#post-15361332) * Status: not resolved