Title: ‘Reset Password’ Button Doesn’t Work
Last modified: March 31, 2021

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# ‘Reset Password’ Button Doesn’t Work

 *  Resolved [dancappdesign](https://wordpress.org/support/users/dancappdesign/)
 * (@dancappdesign)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/reset-password-button-doesnt-work-2/)
 * Hi. on my /lost-password/ page, when you click the ‘reset password’ (Nulstil 
   adgangskode) button it simply greys out and nothing happens. The page doesn’t
   redirect, no message is shown, and no email comes through. What could be the 
   cause of this? I’ve tried uninstalling and reinstalling but it hasn’t helped.
 * Thanks,
    Dan
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Freset-password-button-doesnt-work-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Saroj Shah](https://wordpress.org/support/users/wpeverestsupportrep/)
 * (@wpeverestsupportrep)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/reset-password-button-doesnt-work-2/#post-14262689)
 * Hi [@dancappdesign](https://wordpress.org/support/users/dancappdesign/)
 * Thanks for writing in,
 * When I tried to register in your site, it say reCpatcha error. I was unable to
   find any reCaptcha in your form. Would you please once check and confirm this?
 * Regards!
 *  Thread Starter [dancappdesign](https://wordpress.org/support/users/dancappdesign/)
 * (@dancappdesign)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/reset-password-button-doesnt-work-2/#post-14287896)
 * Hi Saroj. I’ve made the recaptcha badge visible and enabled debugging. Can you
   please take another look? The recaptcha is working fine for me and I’m checked
   the API keys. They’re still correct and setup!
 *  [Saroj Shah](https://wordpress.org/support/users/wpeverestsupportrep/)
 * (@wpeverestsupportrep)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/reset-password-button-doesnt-work-2/#post-14296028)
 * Hi [@dancappdesign](https://wordpress.org/support/users/dancappdesign/)
 * Thanks for writing back,
 * If you issue still persists, please update the plugin to the latest version.
 * Regards!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘‘Reset Password’ Button Doesn’t Work’ is closed to new replies.

 * ![](https://ps.w.org/user-registration/assets/icon-256x256.gif?rev=3284028)
 * [User Registration & Membership - Free & Paid Memberships, Subscriptions, Content Restriction, User Profile, Custom User Registration & Login Builder](https://wordpress.org/plugins/user-registration/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Saroj Shah](https://wordpress.org/support/users/wpeverestsupportrep/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/reset-password-button-doesnt-work-2/#post-14296028)
 * Status: resolved