Title: Reset Password function not working
Last modified: August 20, 2016

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# Reset Password function not working

 *  Resolved [kvera](https://wordpress.org/support/users/kvera/)
 * (@kvera)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/reset-password-function-not-working/)
 * The users registered on my site: [http://www.starcraft2brasil.com.br](http://www.starcraft2brasil.com.br)
   can’t reset their passwords.
 * After requesting the Password Reset, the email was sent correctly, the key is
   correct too, but, opening the link causes wordpress to hangup in a error, returning
   a error object: {“result”:0,”error”:”Requested command is invalid”}
 * Anyone can help me ?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [14 years, 11 months ago](https://wordpress.org/support/topic/reset-password-function-not-working/#post-2167317)
 * Turn off your plugins.
 *  Thread Starter [kvera](https://wordpress.org/support/users/kvera/)
 * (@kvera)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/reset-password-function-not-working/#post-2167364)
 * Tryed, but… nothing.
 *  Thread Starter [kvera](https://wordpress.org/support/users/kvera/)
 * (@kvera)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/reset-password-function-not-working/#post-2167537)
 * I’ve found the error.
    It was on a custom login widget from the theme i use. 
   The widget was using a parameter with the same name as the wordpress uses. Changed
   the name of the parameter and reported to the theme developer.
 * Thanks for the help `Ipstenu` 😀

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Reset Password function not working’ is closed to new replies.

## Tags

 * [login](https://wordpress.org/support/topic-tag/login/)
 * [password reset](https://wordpress.org/support/topic-tag/password-reset/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [kvera](https://wordpress.org/support/users/kvera/)
 * Last activity: [14 years, 11 months ago](https://wordpress.org/support/topic/reset-password-function-not-working/#post-2167537)
 * Status: resolved

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