Title: Reset Password Issues
Last modified: August 30, 2016

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# Reset Password Issues

 *  [daz_omega](https://wordpress.org/support/users/daz_omega/)
 * (@daz_omega)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/reset-password-issues/)
 * Hi,
 * I have had some issues with the reset password process using this plugin. After
   looking within the plugin I noticed that passwords were being generating that
   could include $ signs and . symbols.
 * When the confirmation email was sent the activation key is encoded by an email
   client (in my case using outlook web version). this encodes these signs and symbols
   and when a user clicks on this link their activation key does not match the one
   stored in the database.
 * I fixed this by adding a urldecode function to the activation key and then added
   these extra signs to the preg_replace check of the check_password_reset_key prior
   to checking the received activation key against the activation key stored in 
   the database.
 * Rather than hacking at the plugin, I was wondering if this fix could be applied
   to the latest version or something similar that solves this issue.
 * [https://wordpress.org/plugins/theme-my-login/](https://wordpress.org/plugins/theme-my-login/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jeff Farthing](https://wordpress.org/support/users/jfarthing84/)
 * (@jfarthing84)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/reset-password-issues/#post-6417684)
 * Can I get an example of the links you were getting?

Viewing 1 replies (of 1 total)

The topic ‘Reset Password Issues’ is closed to new replies.

 * ![](https://ps.w.org/theme-my-login/assets/icon-256x256.png?rev=1891232)
 * [Theme My Login](https://wordpress.org/plugins/theme-my-login/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/theme-my-login/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/theme-my-login/)
 * [Active Topics](https://wordpress.org/support/plugin/theme-my-login/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/theme-my-login/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/theme-my-login/reviews/)

## Tags

 * [confirmation](https://wordpress.org/support/topic-tag/confirmation/)
 * [password](https://wordpress.org/support/topic-tag/password/)
 * [process](https://wordpress.org/support/topic-tag/process/)
 * [reset](https://wordpress.org/support/topic-tag/reset/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jeff Farthing](https://wordpress.org/support/users/jfarthing84/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/reset-password-issues/#post-6417684)
 * Status: not resolved