Title: Reset password, link error
Last modified: November 14, 2018

---

# Reset password, link error

 *  Resolved [bobzhao](https://wordpress.org/support/users/bobzhao/)
 * (@bobzhao)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/reset-password-link-error/)
 * Hello,
    when I use the wp user manager plugin, after I retrieve the password,
   the email receives a link to change the password, but click on this link, still
   display the input email, what is the problem? Can you help me see it? Thanks!
 * This is the link received in the mailbox, is there an error?
    [http://accidentalart.dfsj.net/zh/password-res/?user_id=12&key=yaagZ09wB0QEcVXh9gXB&step=reset](http://accidentalart.dfsj.net/zh/password-res/?user_id=12&key=yaagZ09wB0QEcVXh9gXB&step=reset)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Freset-password-link-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Alessandro Tesoro](https://wordpress.org/support/users/alessandrotesoro/)
 * (@alessandrotesoro)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/reset-password-link-error/#post-10879345)
 * Hi there,
 * I’ve just tested the link you’ve provided but I correctly see the form that asks
   the user to enter the password. I’m not seeing any issue on your site on my end.
 *  Thread Starter [bobzhao](https://wordpress.org/support/users/bobzhao/)
 * (@bobzhao)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/reset-password-link-error/#post-10920089)
 * Ok, I tested it today, it’s ok, thank you for your reply.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Reset password, link error’ is closed to new replies.

 * ![](https://ps.w.org/wp-user-manager/assets/icon-256x256.png?rev=3468506)
 * [WP User Manager - User Profile Builder & Membership](https://wordpress.org/plugins/wp-user-manager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-user-manager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-user-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-user-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-user-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-user-manager/reviews/)

## Tags

 * [lost password](https://wordpress.org/support/topic-tag/lost-password/)

 * 2 replies
 * 2 participants
 * Last reply from: [bobzhao](https://wordpress.org/support/users/bobzhao/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/reset-password-link-error/#post-10920089)
 * Status: resolved