Title: reset password loop
Last modified: August 18, 2025

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# reset password loop

 *  Resolved [evdevarap](https://wordpress.org/support/users/evdevarap/)
 * (@evdevarap)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/reset-password-loop-4/)
 * When a user clicks lost password, they are able to enter their email and receive
   an email to reset that password. They have to “click here” in the email to reset
   their password. However, for some users, that link sends that user immediately
   back to the lost password screen (linked above) rather than to another screen
   to actually reset the password.
   Note: This has worked for some users, but has
   not worked for other users.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Freset-password-loop-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [sanjuacharya77](https://wordpress.org/support/users/sanjuacharya77/)
 * (@sanjuacharya77)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/reset-password-loop-4/#post-18604415)
 * Hi [@evdevarap](https://wordpress.org/support/users/evdevarap/),
   Thanks for writing
   in. The reset link normally redirects users to the password reset form. If some
   users are being redirected back to the “Lost Password” page instead, it’s often
   due to caching or a conflict with another plugin/theme on the site.
 * Could you please check the following?
    - Clear any site/server/browser cache and test again.
    - Temporarily disable other plugins or switch to a default theme to rule out
      conflicts.
 * If the issue still persists, kindly let us know the exact steps or a test account
   so we can look into it further.
 * **Regards!**
 *  Plugin Support [sanjuacharya77](https://wordpress.org/support/users/sanjuacharya77/)
 * (@sanjuacharya77)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/reset-password-loop-4/#post-18609404)
 * Hi [@evdevarap](https://wordpress.org/support/users/evdevarap/),
   Since we haven’t
   heard back from you, we’ll go ahead and mark this topic as resolved. We assume
   the issue has been addressed. If you still need help, feel free to reopen the
   topic at any time.Thank you!Regards!
 *  [Vladimir](https://wordpress.org/support/users/vladav/)
 * (@vladav)
 * [7 months, 3 weeks ago](https://wordpress.org/support/topic/reset-password-loop-4/#post-18679197)
 * Hi, I am exploring same issue. The lost pasasword url is linked to /my-account/–
   instead of /lost-password/
   Is it possible to change somehow?Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘reset password loop’ is closed to new replies.

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [lost password](https://wordpress.org/support/topic-tag/lost-password/)
 * [password](https://wordpress.org/support/topic-tag/password/)

 * 3 replies
 * 3 participants
 * Last reply from: [Vladimir](https://wordpress.org/support/users/vladav/)
 * Last activity: [7 months, 3 weeks ago](https://wordpress.org/support/topic/reset-password-loop-4/#post-18679197)
 * Status: resolved