Title: reset password problem Last modified: August 30, 2016 --- # reset password problem * [0enrico0](https://wordpress.org/support/users/0enrico0/) * (@0enrico0) * [10 years, 10 months ago](https://wordpress.org/support/topic/reset-password-problem-1/) * Hello * I have read and tried everything for the password reset-problem, but i still get the problem with the lostpassword/?error=invalidkey can you help me? * regards * [https://wordpress.org/plugins/theme-my-login/](https://wordpress.org/plugins/theme-my-login/) Viewing 15 replies - 1 through 15 (of 34 total) 1 [2](https://wordpress.org/support/topic/reset-password-problem-1/page/2/?output_format=md) [3](https://wordpress.org/support/topic/reset-password-problem-1/page/3/?output_format=md) [→](https://wordpress.org/support/topic/reset-password-problem-1/page/2/?output_format=md) * [mrbum21](https://wordpress.org/support/users/mrbum21/) * (@mrbum21) * [10 years, 10 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447012) * This has been a commonish problem in the past, however it appears that the way password changes are managed has changed in the newest version of the WordPress core, version 4.3. * What version of WordPress are you using? Did this problem start when you upgraded today? * (I’m not a maintainer of this plug-in but I’m interested in how these core changes are going to affect me and my use of this plug-in.) * Thread Starter [0enrico0](https://wordpress.org/support/users/0enrico0/) * (@0enrico0) * [10 years, 10 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447071) * since wordpress 4.3 i get the error: lostpassword/?error=expiredkey when i try to reset the password…..hope anyone can help me… * [jturet](https://wordpress.org/support/users/jturet/) * (@jturet) * [10 years, 9 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447144) * ^ Same * [champlainrac](https://wordpress.org/support/users/champlainrac/) * (@champlainrac) * [10 years, 9 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447178) * ^ Same. “lostpassword/?error=expiredkey” as of WordPress 4.3. * [lom](https://wordpress.org/support/users/deindeal/) * (@deindeal) * [10 years, 9 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447179) * Hi, I have exactly the same problem! * My info: Start PW Reset, click link in mail: http:/xyz.de/passwordreset/?key =US8BlaaE5FJDIPMO8Nmk&login=xyz –> redirected to: [http://xyz.de/lostpassword/?error=expiredkey](http://xyz.de/lostpassword/?error=expiredkey) * Enabled DEBUG, but not content in the Debug.log, so no errors?! Newest WordPress and TML: 4.3 and TML 6.3.12 My host: Combination: NGINX and Apache All Cache Plugins are disabled. The Cookie contents the right address to the password reset site. All my entries in the DB are fine and ok (meta ids) * Do I have any other possibilities to debug etc.? * Looking forward to your help! * Thanks a lot Matthias * [mrbum21](https://wordpress.org/support/users/mrbum21/) * (@mrbum21) * [10 years, 9 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447197) * This all sounds like problems related to WordPress core changes to me. * IF we don’t hear anything from Jeff the developer in a few days, I’ll take a peek at the plug-ins code and see if I can come-up with a fix. * Cheers. * [Devin Walker](https://wordpress.org/support/users/dlocc/) * (@dlocc) * [10 years, 9 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447198) * Yup same issue here… * [nkeatign](https://wordpress.org/support/users/nkeatign/) * (@nkeatign) * [10 years, 9 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447203) * Same problem since upgrade to 4.3 .. Tried on fresh install, its still not working.. * [star_movie_02](https://wordpress.org/support/users/star_movie_02/) * (@star_movie_02) * [10 years, 9 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447205) * We have the same error with Reset password. After investigating, I see that the Password hash algorithm of WP 4.3 has changed. It means the Check_password() logic also changed. But in Theme my login, the old algorithm causes this problem. * ※New changes WP 4.3 * $hashed = time() . ‘:’ . $wp_hasher->HashPassword( $key ); * ※Theme my login 6.3.12 * $hashed = $wp_hasher->HashPassword( $key ); * We have to wait for Theme my login new version, I think that. * Does anyone have any other ideas? * [mrbum21](https://wordpress.org/support/users/mrbum21/) * (@mrbum21) * [10 years, 9 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447206) * So, has anyone tired to update line 1103 in the file: * …/theme-my-login/includes/class-theme-my-login.php * from: * `$hashed = $wp_hasher->HashPassword( $key );` * to what star_movie_02 is suggesting: * `$hashed = time() . ':' . $wp_hasher->HashPassword( $key );` * Looking at the a larger subset of the class-theme-my-login.php code there is a bunch going and I’m not positive this is the real fix, but…. * Best I can tell if this doesn’t work, it just will simply fail with the same error. * [cwjordan](https://wordpress.org/support/users/cwjordan/) * (@cwjordan) * [10 years, 9 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447207) * I just tried that, it works, but the resulting page isn’t formatted quite right. It shows the asterisk password field _and_ the new cleartext one, but without the hide button and such that WordPress has added. I’m going to run it that way for tonight, in preference to disabling Theme My Login altogether. * [heatherlander](https://wordpress.org/support/users/heatherlander/) * (@heatherlander) * [10 years, 9 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447208) * I’ve tried adding that change above, so now I’m not getting the expired message. But I can’t actually change a password – as I type in the confirm password box, the characters disappear so the password never matches. * [kiwi3685](https://wordpress.org/support/users/kiwi3685/) * (@kiwi3685) * [10 years, 9 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447209) * > but the resulting page isn’t formatted quite right. It shows the asterisk password > field _and_ the new cleartext one, * Yes, but it’s not possible to enter and then confirm the new password with this malformed page. So it’s not usable. * [cwjordan](https://wordpress.org/support/users/cwjordan/) * (@cwjordan) * [10 years, 9 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447211) * Too bad, I was able to. My characters don’t disappear and I’m able to successfully reset a password. Perhaps some other plugin I have installed is interfering a bit. I’ve got “Force Strong Passwords” installed also, that seems suspicious. * [kiwi3685](https://wordpress.org/support/users/kiwi3685/) * (@kiwi3685) * [10 years, 9 months ago](https://wordpress.org/support/topic/reset-password-problem-1/#post-6447212) * It is “just” possible to use. I temporarily removed the extra input box (in developer tools), then copy/pasted the new password into the two fields. * But that’s not acceptable for general use, so for me it’s better to deactivate the TML plugin until an update is available. Viewing 15 replies - 1 through 15 (of 34 total) 1 [2](https://wordpress.org/support/topic/reset-password-problem-1/page/2/?output_format=md) [3](https://wordpress.org/support/topic/reset-password-problem-1/page/3/?output_format=md) [→](https://wordpress.org/support/topic/reset-password-problem-1/page/2/?output_format=md) The topic ‘reset password problem’ is closed to new replies. * ![](https://ps.w.org/theme-my-login/assets/icon-256x256.png?rev=1891232) * [Theme My Login](https://wordpress.org/plugins/theme-my-login/) * [Frequently Asked Questions](https://wordpress.org/plugins/theme-my-login/#faq) * [Support Threads](https://wordpress.org/support/plugin/theme-my-login/) * [Active Topics](https://wordpress.org/support/plugin/theme-my-login/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/theme-my-login/unresolved/) * [Reviews](https://wordpress.org/support/plugin/theme-my-login/reviews/) ## Tags * [tml](https://wordpress.org/support/topic-tag/tml/) * 34 replies * 19 participants * Last reply from: Anonymous User 8137416 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/reset-password-problem-1/page/3/#post-6447271) * Status: not resolved