Title: Reset Password Problem
Last modified: May 23, 2022

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# Reset Password Problem

 *  Resolved [iperez_genius](https://wordpress.org/support/users/iperez_genius/)
 * (@iperez_genius)
 * [4 years ago](https://wordpress.org/support/topic/reset-password-problem-5/)
 * Currently we are using the DM front end widgets for our login, and forgot password
   screens.
 * We are noticing that if an admin generates a “reset password” email from the 
   admin the link in the reset password email doesn’t work.
 * Does anyone know how to make it function the same as if the user tried to reset
   his own password?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [BSF – Humayon Kabir](https://wordpress.org/support/users/humayonk/)
 * (@humayonk)
 * [4 years ago](https://wordpress.org/support/topic/reset-password-problem-5/#post-15674267)
 * Greetings [@iperez_genius](https://wordpress.org/support/users/iperez_genius/)
 * Welcome to the support forum, and thank you for your query.
 * Unfortunately, as of now, Admin can’t reset the password from the front-end as
   it’s disabled for security reasons.
 * However, we may enable this option with a future release if we receive more similar
   requests.
 * Have a good day.
 * Regards
 *  Thread Starter [iperez_genius](https://wordpress.org/support/users/iperez_genius/)
 * (@iperez_genius)
 * [4 years ago](https://wordpress.org/support/topic/reset-password-problem-5/#post-15675774)
 * You misunderstood the problem. Sorry.
 * When I reset the user’s password from within the admin the link in the reset 
   email is invalid.
 * Under a user’s username in the user list there is a link that says “reset password”
 * That is how I am generating the reset password email…
 *  [BSF – Humayon Kabir](https://wordpress.org/support/users/humayonk/)
 * (@humayonk)
 * [4 years ago](https://wordpress.org/support/topic/reset-password-problem-5/#post-15677759)
 * Hello [@iperez_genius](https://wordpress.org/support/users/iperez_genius/)
 * Thank you for the clarification.
 * I have tested your reported issue, and it seems it’s working fine in our testing
   environment.
 * Can you please try after disabling the WPDM plugin whether a similar issue is
   occurring or not?
 * Have a good day!
 *  Thread Starter [iperez_genius](https://wordpress.org/support/users/iperez_genius/)
 * (@iperez_genius)
 * [4 years ago](https://wordpress.org/support/topic/reset-password-problem-5/#post-15715740)
 * [@humayonk](https://wordpress.org/support/users/humayonk/) I have reset the same
   account from the admin and the front end.
 * I get these two URLs
 * [https://xxx.com/login/?action=rp&key=RZkFLlGK4y6uh5QSZduQ&login=_5vzN-DDOHKvq8v62gFIH6bAucBYEIyMowDSrad_r9OEjtEaqDX8dPf9lTV2y2MvHNcSzjYwE3TkvZ1gyaj1cW](https://xxx.com/login/?action=rp&key=RZkFLlGK4y6uh5QSZduQ&login=_5vzN-DDOHKvq8v62gFIH6bAucBYEIyMowDSrad_r9OEjtEaqDX8dPf9lTV2y2MvHNcSzjYwE3TkvZ1gyaj1cW)
 * [https://xxx.com/login/?action=rp&key=jPBMrm4dTmSwNgKOFHH4&login=Asmith&wp_lang=en_US](https://xxx.com/login/?action=rp&key=jPBMrm4dTmSwNgKOFHH4&login=Asmith&wp_lang=en_US)
 * They are very similar. When I click the first link i am requested to change my
   password. When i click the second link i get an error “Invalid Key”
 * Let me know your thoughts on the matter.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Reset Password Problem’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [iperez_genius](https://wordpress.org/support/users/iperez_genius/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/reset-password-problem-5/#post-15715740)
 * Status: resolved