Title: Reset plugin for admin
Last modified: September 22, 2019

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# Reset plugin for admin

 *  Resolved [nikolasmarkantonis](https://wordpress.org/support/users/nikolasmarkantonis/)
 * (@nikolasmarkantonis)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/reset-plugin-5/)
 * Hello,
 * Sorry for my dummy question, here is the situation.
    I am the admin of a website,
   where all users have configured 2FA with google authenticator. Unfortunately,
   I lost my phone and as a result I cannot log in to the website. My question is,
   is there a way to reset it only for me? I thought of deactivating the plug in
   from the FTP, but then if I would activate it again, wouldn’t I have the same
   problem (assuming that DB would not be affected)? Is there a way to re-scan the
   QR code and add the key to my new phone? What is the recommended solution for
   this situation and what are the best practices to avoid something similar in 
   the future?
 * Thank you very much!
    -  This topic was modified 6 years, 8 months ago by [nikolasmarkantonis](https://wordpress.org/support/users/nikolasmarkantonis/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Kaspars](https://wordpress.org/support/users/kasparsd/)
 * (@kasparsd)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/reset-plugin-5/#post-11957803)
 * Yes, you can extract the shared secret of your time-based one-time password from
   the [`_two_factor_totp_key` user meta value](https://github.com/georgestephanis/two-factor/blob/ab8d6510a17606b200d1e44a603c13b5014bac52/providers/class.two-factor-totp.php#L169-L171).
 * Or you could delete the `_two_factor_enabled_providers` user meta entry for your
   user to disable all two-factor methods associated with your user.
 *  Thread Starter [nikolasmarkantonis](https://wordpress.org/support/users/nikolasmarkantonis/)
 * (@nikolasmarkantonis)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/reset-plugin-5/#post-11957824)
 * Excellent! That worked! Thanks!!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Reset plugin for admin’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [nikolasmarkantonis](https://wordpress.org/support/users/nikolasmarkantonis/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/reset-plugin-5/#post-11957824)
 * Status: resolved