Title: Reset screen does not function properly.
Last modified: October 25, 2024

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# Reset screen does not function properly.

 *  Resolved [sugisugi55](https://wordpress.org/support/users/sugisugi55/)
 * (@sugisugi55)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/reset-screen-does-not-function-properly/)
 * When I click on the reset link, go to the reset screen, enter a new password 
   and reset, a login screen appears below the password success message, and on 
   that login screen I get an email address (the same phenomenon occurs with user
   names)
   and then enter a new password and press submit, I go to the password reset
   screen again, where I again enter a new password and press the update password
   button, this time I get a password update success message and the login screen
   does not appear. If I enter the new password on another password restriction 
   page, this time I can enter the restriction page without any problems.I have 
   also tried the password reset fixed page with and without restrictions and the
   same situation occurs.（This is also happening in version 3.4.9.7）

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/reset-screen-does-not-function-properly/#post-18096196)
 * What is the shortcode that is being used on your password reset page?
 *  Thread Starter [sugisugi55](https://wordpress.org/support/users/sugisugi55/)
 * (@sugisugi55)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/reset-screen-does-not-function-properly/#post-18096208)
 * The shortcode used on the password reset fixed page is [wpmem_form password].
 *  Thread Starter [sugisugi55](https://wordpress.org/support/users/sugisugi55/)
 * (@sugisugi55)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/reset-screen-does-not-function-properly/#post-18106699)
 * I used the [wpmem_logged_out][wpmem_form password][/wpmem_logged_out] shortcode
   and that solved the problem.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Reset screen does not function properly.’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [sugisugi55](https://wordpress.org/support/users/sugisugi55/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/reset-screen-does-not-function-properly/#post-18106699)
 * Status: resolved