Title: reset_link error
Last modified: February 22, 2019

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# reset_link error

 *  Resolved [wpbaran.ir](https://wordpress.org/support/users/wpbaran/)
 * (@wpbaran)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/reset_link-error/)
 * hi
    i use my email template by using reset_link shortcode when a user by username
   include special character in his username then reset_link generate an invalid
   link for reset password
 * for example:
    when user with username like this: [username@gmail.com](https://wordpress.org/support/topic/reset_link-error/username@gmail.com?output_format=md)
   try to reset his password reset link generated like this:
 * [https://example.com/recover-password/?submitted=yes&loginName=usernamegmail-com&key=Qe0rlCG8vLTIFinj61wZ](https://example.com/recover-password/?submitted=yes&loginName=usernamegmail-com&key=Qe0rlCG8vLTIFinj61wZ)
 * instead of:
 * [https://example.com/recover-password/?submitted=yes&loginName=username@gmail.com&key=Qe0rlCG8vLTIFinj61wZ](https://example.com/recover-password/?submitted=yes&loginName=username@gmail.com&key=Qe0rlCG8vLTIFinj61wZ)
 * dot and @ replaced in link and link not work!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Freset_link-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [wpbaran.ir](https://wordpress.org/support/users/wpbaran/)
 * (@wpbaran)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/reset_link-error/#post-11235253)
 * i use this trick to make a correct url:
 * [وردپرس باران](https://wpbaran.ir/profile/recover-password/?submitted=yes&loginName={{username}}&key={{reset_key}})
 *  [Gabriel Berzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * (@gabrielberzescu)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/reset_link-error/#post-11249907)
 * Hello there,
 * Thanks for letting us know!
 * What version are you using? We thought that we had it fixed some weeks ago.
 * Best regards,
    Gabriel

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘reset_link error’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Gabriel Berzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/reset_link-error/#post-11249907)
 * Status: resolved