Title: Resolved for double bytes issue
Last modified: August 21, 2016

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# Resolved for double bytes issue

 *  Resolved [packling](https://wordpress.org/support/users/packling/)
 * (@packling)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/resolved-for-double-bytes-issue/)
 * I have found an issue. What ever double bytes characters I entered, after I left
   the form editing page and went back in. All the characters became ‘question marks’.
 * I finally resolved it by going to the phpmyadmin. Then, go to wp_rednao_smart_forms_entry&
   wp_rednao_smart_forms_table_name. Under ‘operations’ tab, go to ‘table options’.
   Then, change the value of ‘collation’ to utf8_general_ci.
 * It resolved my problem…
 * [https://wordpress.org/plugins/smart-forms/](https://wordpress.org/plugins/smart-forms/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [EDGARROJAS](https://wordpress.org/support/users/edgarrojas/)
 * (@edgarrojas)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/resolved-for-double-bytes-issue/#post-5088929)
 * Hello, thanks for letting me know!. Yup your server needs to be able to support
   special characters if you are going to use them, i think this is more like a 
   requisite of your wordpress site (or database) than an issue with the plugin.

Viewing 1 replies (of 1 total)

The topic ‘Resolved for double bytes issue’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [EDGARROJAS](https://wordpress.org/support/users/edgarrojas/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/resolved-for-double-bytes-issue/#post-5088929)
 * Status: resolved