Title: Resolving Runaway Processes That Disable Site
Last modified: January 28, 2020

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# Resolving Runaway Processes That Disable Site

 *  [pegasuspress](https://wordpress.org/support/users/pegasuspress/)
 * (@pegasuspress)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/resolving-runaway-processes-that-disable-site/)
 * I’m at my wit’s end dealing with a big issue with this site.
 * 2-3 times an hour, the site goes offline giving a Resource Limit Reached messagre
   iun the browser. It will be down for several minutes, then come back only to 
   go down again. I have talked with my hosting service and they tell me that there
   are runaway processes running on the server but they are not helping me understand
   what might be causing them. They will kill processes, but they obviously return
   and the cycle starts all over.
 * I am running WordPress 5.3 using the Extra theme from Elegant Themes. It is not
   customized (except for colors and other adjustments in the Customize menu). I
   have updated WordPress, the theme, and my plug-ins to the latest version. I ran
   a virus scan on the site from my cPanel install and it is clean.
 * We only have two users listed on the system, myself and the editor of the newspaper.
   I have changed passwords on both users in an effort to make sure that neither
   account has been compromised.
 * I am using common, popular WordPress plug-ins on the site (nothing weird) and
   I have several WordPress sites I support on this same host. This one is the only
   site that is having this issue. All the others (they are on the same host and
   are using the same plug-ins as this site) are not having issues, but they are
   using Divi by Elegant Themes as their development environment. The Extra theme
   is a subset of Divi (it uses its tools but is a created theme by Elegant Themes)
   so I don’t think it is the problem (but who knows)?
 * How could I go about troubleshooting this site and get it fixed? I’d appreciate
   any suggestions as I have not been able to solve this and it has been going on
   now for several weeks.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fresolving-runaway-processes-that-disable-site%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [JNashHawkins](https://wordpress.org/support/users/jnashhawkins/)
 * (@jnashhawkins)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/resolving-runaway-processes-that-disable-site/#post-12373920)
 * Is this a multisite or an ‘Addon Domain’ via your CP?
 * You have a redirect loop running there… First thing might be to turn off CloudFlare’s
   proxy by going to their dashboard and clicking the orange cloud button to gray.
 * Next thing might be to turn off the plugins and switch to a generic theme.
 * Troubleshoot from there.
 *  Thread Starter [pegasuspress](https://wordpress.org/support/users/pegasuspress/)
 * (@pegasuspress)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/resolving-runaway-processes-that-disable-site/#post-12374631)
 * It is by itself (not a multi-site or add-on domain).
 * Where would I find the CloudFlare proxy? Is it in cPanel?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Resolving Runaway Processes That Disable Site’ is closed to new replies.

## Tags

 * [processes](https://wordpress.org/support/topic-tag/processes/)
 * [resource limit reached](https://wordpress.org/support/topic-tag/resource-limit-reached/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [pegasuspress](https://wordpress.org/support/users/pegasuspress/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/resolving-runaway-processes-that-disable-site/#post-12374631)
 * Status: not resolved

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