Title: Resources Missing
Last modified: April 16, 2023

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# Resources Missing

 *  Resolved [thevillaagave](https://wordpress.org/support/users/thevillaagave/)
 * (@thevillaagave)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/resources-missing/)
 * Some time last week, the resources listed in my **booking calendar** went missing.
   When I logged into wordpress, the booking calendar **resource list** displayed
   that each table had crashed. A little research and I discovered that my six-month
   booking calendar subscription had expired. That should be easy enough to fix!
   I purchased a new subscription (also a new version), downloaded and installed
   it **precisely per instruction**. There is a very specific step where you de-
   activate the current version and make sure “delete my data” is **unchecked**,
   of course **I triple-confirmed it was unchecked**.
 * After the install the resources were still missing. I thought, well, what if 
   I just restored my website to a point in time before the resources went missing.
   I restored **plugins **from March 29th using the plugin **UpDraft Plus**. Now
   my website is a complete mess-as you can see from the link. The WordPress Admin
   page indicates that there are no plugins whatsoever. Just errors.
 * I genuinely don’t know what to do – I lost my web dev a couple of months ago 
   so I have no where to turn at present. I hope someone out there can help!
 * -Bonnie from The Villa Agave
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fresources-missing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [wpdevelop](https://wordpress.org/support/users/wpdevelop/)
 * (@wpdevelop)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/resources-missing/#post-16659570)
 * Hello.
 * 1) It’s seems that the restore with ‘**UpDraft Plus**” was not correct. Messages
   that I can see right now, like this one:
   `[/vc_custom_heading][vc_empty_space
   empty_h="5"][/vc_column][/vc_row][vc_row is_header="yes" row_height_percent="
   80" back_image="82" overlay_color="color-prif" overlay_alpha="25" gutter_size
   ="3" column_width_percent="100" shift_y="0" z_index="0" desktop_visibility="yes"
   inverted_device_order="yes" uncode_shortcode_id="195314" overlay_color_type="
   uncode-palette"][vc_column column_width_percent="100" align_horizontal="align_center"
   gutter_size="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index
   ="0" medium_width="0" mobile_width="0" width="1/1"][vc_empty_space empty_h="2"][
   vc_custom_heading text_color="color-xsdn" heading_semantic="h1" text_size="fontsize-
   194702" el_class="center agave-header" uncode_shortcode_id="198413" text_color_type
   ="uncode-palette"]`
 * does not relative to the Booking Calendar, but more relative to your website.
   Please contact the support of “**UpDraft Plus**” relative to correct procedure
   of restore website. Probably you have missed something in the settings of this
   plugin for restore, or need to restore it from more early version of backup.
 * 2) Now relative to the Booking Calendar issue with booking resources table. As
   I was wrote early in the emails, the best way to restore only the Database (not
   full website) from the backup that you have before, when the booking resources
   tables was working fine. So if you will restore the Database in point #1 then
   probably issue will be fixed. 
   But if you will restore the database, but the 
   issue with booking resources tables (crashed tables) still will be exist then
   try these steps:
 * a) Please open the Booking > Settings General page, and be sure that the “Delete
   booking data, when plugin deactivated” option has been unchecked. 
   b) Open the
   WordPress > Plugins menu and deactivate all versions of Booking Calendar (free
   and paid).c) Open any Database editing tool, like phpMyAdmin or some other tool
   from your server hosting provider. Then open your database and delete the “**
   wp_bookingtypes**” table that you was having as crashed.d) Download your paid
   version of Booking Calendar and install it. Please check more here [https://wpbookingcalendar.com/faq/upgrade-from-free-to-paid-version/](https://wpbookingcalendar.com/faq/upgrade-from-free-to-paid-version/)
   e) System have to create new **wp_bookingtypes **table for your booking resources.
   If on this stem everything will be OK, then you will be need to find your lost
   bookings and assign them to new booking resources, that you can create at the
   Booking > Resources page.f) Follow this instruction about lost bookings: [https://wpbookingcalendar.com/faq/lost-bookings/](https://wpbookingcalendar.com/faq/lost-bookings/)
 * Please note, this forum is only about the support of Booking Calendar Free version.
   If you will have any questions about the paid version, then contact here [https://wpbookingcalendar.com/contact/](https://wpbookingcalendar.com/contact/)
 * Kind Regards.

Viewing 1 replies (of 1 total)

The topic ‘Resources Missing’ is closed to new replies.

 * ![](https://ps.w.org/booking/assets/icon-256x256.gif?rev=3335907)
 * [Booking Calendar](https://wordpress.org/plugins/booking/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/booking/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/booking/)
 * [Active Topics](https://wordpress.org/support/plugin/booking/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/booking/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/booking/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [wpdevelop](https://wordpress.org/support/users/wpdevelop/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/resources-missing/#post-16659570)
 * Status: resolved