Response message does not displayed

  • superklub

    (@superklub)


    5 years, 11 months ago

    We have a problem on that website: https://sportmar.si/ that response message from contact form 7 are not displayed on the website after visitor click submit, but e-mail is received.

    I checked network and in headers there is a request URL: https://sportmar.si/wp-json/contact-form-7/v1/contact-forms/38/feedback
    Request Method: POST
    Status Code: 500

    and in preview is a correct message, for example:
    message: “Napaka pri preverjanju. Preveri polja in poskusi znova.”

    Could this happened because other plugins are not supported or can I solved this some other way? I wouldn’t like to deactivate other plugins if it’s not really necessary.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    5 years, 11 months ago

    What other plugins and theme do you use on the site?

    Thread Starter superklub

    (@superklub)

    5 years, 11 months ago

    Theme is Flatsome. There are many plugins activated (someone else was working on that website and now I’m just trying to help my friend with that issue):

    Akismet Anti-Spam
    Auto-Install Free SSL
    Classic Editor
    CodeStyling Localization
    Cookie Notice
    Duplicator
    Essential Grid
    Google Analytics Dashboard for WP (GADWP)
    Hello Dolly
    Jetpack by WordPress.com
    Mailchimp for WooCommerce
    MouseWheel Smooth Scroll
    PDF Embedder
    PDF Light Viewer
    Polylang
    Really Simple SSL
    reCaptcha by BestWebSoft
    Screets Live Chat
    Slider Revolution
    Smush
    UpdraftPlus – Backup/Restore
    WooCommerce
    WooCommerce PayPal Checkout Gateway
    WooCommerce Services
    WP Maintenance Mode
    WPBakery Visual Composer
    Yoast SEO

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    5 years, 11 months ago

    Try switching to the default theme and deactivating all plugins excluding Contact Form 7, Akismet Anti-Spam, Classic Editor, Hello Dolly, and Yoast SEO.

    Why you are advised to deactivate plugins and switch to the default theme.

Viewing 3 replies - 1 through 3 (of 3 total)

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