Title: Responsive problem with modal window
Last modified: June 13, 2018

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# Responsive problem with modal window

 *  Resolved [AleCss](https://wordpress.org/support/users/alecss/)
 * (@alecss)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/responsive-problem-with-modal-window/)
 * Hi, I have some problem with modal window: it doesn’t display on mobile devices
   and tablet. I click the link set with #moove_gdpr_cookie_modal and the modal 
   doesn’t apper, although the #moove_gdpr_cookie_modal appears in address bar. 
   Infact, if I reload the page, the modal appears.
 * Which can be the problem? On desktop all works well.
 * Thank you
 * Alex
    -  This topic was modified 7 years, 12 months ago by [AleCss](https://wordpress.org/support/users/alecss/).
    -  This topic was modified 7 years, 12 months ago by [AleCss](https://wordpress.org/support/users/alecss/).
    -  This topic was modified 7 years, 12 months ago by [AleCss](https://wordpress.org/support/users/alecss/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fresponsive-problem-with-modal-window%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Moove Agency](https://wordpress.org/support/users/mooveagency/)
 * (@mooveagency)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/responsive-problem-with-modal-window/#post-10596126)
 * Hi there,
 * Thanks for using our plugins.
    I’ve checked the plugin on your site, and on mobile
   you have some console errors because of the theme used. Please try to fix them
   first, and the modal should work properly.
 * I hope this helps.

Viewing 1 replies (of 1 total)

The topic ‘Responsive problem with modal window’ is closed to new replies.

 * ![](https://ps.w.org/gdpr-cookie-compliance/assets/icon-256x256.png?rev=2376316)
 * [GDPR Cookie Compliance - Cookie Banner, Cookie Consent, Cookie Notice for CCPA, EU Cookie Law](https://wordpress.org/plugins/gdpr-cookie-compliance/)
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## Tags

 * [mobile](https://wordpress.org/support/topic-tag/mobile/)
 * [tablet](https://wordpress.org/support/topic-tag/tablet/)

 * 1 reply
 * 2 participants
 * Last reply from: [Moove Agency](https://wordpress.org/support/users/mooveagency/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/responsive-problem-with-modal-window/#post-10596126)
 * Status: resolved