Title: Responsive view
Last modified: January 3, 2021

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# Responsive view

 *  Resolved [marmitako](https://wordpress.org/support/users/marmitako/)
 * (@marmitako)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/responsive-view-7/)
 * Hi,
    I have a little problem when I see the cookie baner options in a mobile.
   If I press the “ajustes” option I get a window where i don´t see the diferents
   options I can get. The tabs don´t have text. Can you help me, please? Thanks 
   a lot, Héctor
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fresponsive-view-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Moove Agency](https://wordpress.org/support/users/mooveagency/)
 * (@mooveagency)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/responsive-view-7/#post-13860961)
 * Hi [@marmitako](https://wordpress.org/support/users/marmitako/),
 * Thanks for your comments.
 * We have detected the following issues on your site:
 * 1. The version installed and activated on your end is “4.3.9”, please update 
   the GDPR Cookie Compliance plugin to the latest version (4.4.4) and purge all
   the cached on your site.
 * 2. The wp-admin area is restricted on your site, including AJAX (wp-admin/admin-
   ajax.php) too. This prevents our plugin from working properly. In order to get
   this sorted, you can whitelist the admin-ajax.php from this restriction, or you
   can add the following code snippet to your functions.php to enable the static
   script insert feature by GDPR Cookie Compliance
    `add_action( 'gdpr_cc_prevent_ajax_script_inject','
   __return_true' );`
 * Hope this helps.
 *  Thread Starter [marmitako](https://wordpress.org/support/users/marmitako/)
 * (@marmitako)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/responsive-view-7/#post-13878545)
 * I’m sorry but this issue is not resolved.
    I did everything you told me but the
   problem has not improved. I can’t see the text of the tabs when I open the web
   page in a mobile. I am using wordpress 5.4.2 version Elementor 3.0.9 Elementor
   Pro 3.0.4 Theme Generatepress Pro I have add the code snippet in functions.php
   in Generatepress-child theme and in wp-admin/admin-ajax.php FTP way. Despite 
   this, I still can’t see the title of the tabs. Best regards.
 *  Plugin Author [Moove Agency](https://wordpress.org/support/users/mooveagency/)
 * (@mooveagency)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/responsive-view-7/#post-13880323)
 * Hi [@marmitako](https://wordpress.org/support/users/marmitako/),
 * Thanks for the details.
 * It seems you’ve added the “gdpr-modules” to your child theme to override the 
   GDPR layout.
    Please check the following files included by your child theme: /
   wp-content/themes/generatepress_child/gdpr-modules/modal/tab-navigation.php /
   wp-content/themes/generatepress_child/gdpr-modules/infobar/floating-button.php
 * Compare and if necessary, update the layout accordingly from the GDPR Cookie 
   Compliance plugin (if these files are not touched by you, you can simply remove
   the tab-navigation.php & floating-button.php files from your child theme).
    These
   files are located in: /wp-content/plugins/gdpr-cookie-compliance/gdpr-modules/
   modal/tab-navigation.php /wp-content/plugins/gdpr-cookie-compliance/gdpr-modules/
   infobar/floating-button.php
 * Hope this helps.
 *  Thread Starter [marmitako](https://wordpress.org/support/users/marmitako/)
 * (@marmitako)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/responsive-view-7/#post-13882519)
 * He, great
    Now GDPR plugin works well. I did wrong update works because after
   update I saw tabs text was missing and I copied files of well version into the
   new folders. With your help all go fine. With your help all go fine now. All 
   my thanks to you. Héctor

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Responsive view’ is closed to new replies.

 * ![](https://ps.w.org/gdpr-cookie-compliance/assets/icon-256x256.png?rev=2376316)
 * [GDPR Cookie Compliance - Cookie Banner, Cookie Consent, Cookie Notice for CCPA, EU Cookie Law](https://wordpress.org/plugins/gdpr-cookie-compliance/)
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 * 4 replies
 * 2 participants
 * Last reply from: [marmitako](https://wordpress.org/support/users/marmitako/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/responsive-view-7/#post-13882519)
 * Status: resolved