Title: REST API 500 error Last modified: February 4, 2022 --- # REST API 500 error * Resolved [wlwfuture](https://wordpress.org/support/users/wlwfuture/) * (@wlwfuture) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/) * How do I fix this error please? * An error occurred while connecting to the REST API. Please try again. 500 – ( [https://safamba.com/wp-json/webp-converter/v1/paths?nonce_token=bbb339e80e](https://safamba.com/wp-json/webp-converter/v1/paths?nonce_token=bbb339e80e)) Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15332185) * Hello [@wlwfuture](https://wordpress.org/support/users/wlwfuture/), * Thanks for your message. * How much memory do you have on the server? It’s about the `memory_limit` parameter in `php.ini`. Contact the administrator of your server in this matter. This limit should probably be increased. * Best, Mateusz * [zyzio](https://wordpress.org/support/users/zyzio/) * (@zyzio) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15337080) * Hi Mateusz, * I have the same issue. my memory limit is set to 256M. * And I have aprox. 880 images in libray (if that could be contributing to the problem). * Regards - This reply was modified 4 years, 3 months ago by [zyzio](https://wordpress.org/support/users/zyzio/). * Thread Starter [wlwfuture](https://wordpress.org/support/users/wlwfuture/) * (@wlwfuture) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15337086) * 2048mb * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15337266) * [@wlwfuture](https://wordpress.org/support/users/wlwfuture/) and [@zyzio](https://wordpress.org/support/users/zyzio/) When you click the “Calculate” link just below the Access Token field in the plugin settings, does it show the number of images or not? What’s happening? * [zyzio](https://wordpress.org/support/users/zyzio/) * (@zyzio) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15337306) * It says “Please wait” and after aprox 20 sec comes back to “Calculate”. * Is there any log I could send you? * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15337351) * [@zyzio](https://wordpress.org/support/users/zyzio/) This is an additional confirmation for me that the memory_limit is the problem. Increase this value to 512M. Has it helped? * [zyzio](https://wordpress.org/support/users/zyzio/) * (@zyzio) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15337504) * Unfortunately i my case hosting provider limits it to 256M. Is there a way to solve it in different way? * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15337541) * [@zyzio](https://wordpress.org/support/users/zyzio/) Unfortunately not. You have a lot of files on your website and downloading them requires a sufficient amount of memory on the server. * [zyzio](https://wordpress.org/support/users/zyzio/) * (@zyzio) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15337576) * Is there a chance that in new versions of your plugin you will iterate thru files in a different way with lower memory consumption? * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15337918) * [@zyzio](https://wordpress.org/support/users/zyzio/) There is no such technical possibility. If there are many files in a directory, enough memory is needed to download them all. * Thread Starter [wlwfuture](https://wordpress.org/support/users/wlwfuture/) * (@wlwfuture) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15345176) * Hi, I have about 30,000 images. I have 2048 RAM. Is this why it’s not working? * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15345180) * [@wlwfuture](https://wordpress.org/support/users/wlwfuture/) When you click the“ Calculate” link just below the Access Token field in the plugin settings, does it show the number of images or not? What’s happening? * Thread Starter [wlwfuture](https://wordpress.org/support/users/wlwfuture/) * (@wlwfuture) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15345216) * It was calculating, I looked and it was like I didn’t press it. * Thread Starter [wlwfuture](https://wordpress.org/support/users/wlwfuture/) * (@wlwfuture) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15345224) * Side note, who designed your site? It looks great, I need someone like that in my list of designers. * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15359322) * [@wlwfuture](https://wordpress.org/support/users/wlwfuture/) This means that the memory limit on your server is too low. Please set a higher value. * I designed my website myself. Thank you very much for your words of praise. It’s very nice. Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘REST API 500 error’ is closed to new replies. * ![](https://ps.w.org/webp-converter-for-media/assets/icon-256x256.png?rev=2636288) * [Converter for Media - Optimize images | Convert WebP & AVIF](https://wordpress.org/plugins/webp-converter-for-media/) * [Frequently Asked Questions](https://wordpress.org/plugins/webp-converter-for-media/#faq) * [Support Threads](https://wordpress.org/support/plugin/webp-converter-for-media/) * [Active Topics](https://wordpress.org/support/plugin/webp-converter-for-media/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/webp-converter-for-media/unresolved/) * [Reviews](https://wordpress.org/support/plugin/webp-converter-for-media/reviews/) * 15 replies * 3 participants * Last reply from: [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/rest-api-500-error/#post-15359322) * Status: resolved