Title: Rest API warning
Last modified: April 3, 2025

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# Rest API warning

 *  Resolved [rrvoigt](https://wordpress.org/support/users/rrvoigt/)
 * (@rrvoigt)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/rest-api-warning-2/)
 * Hi,
   Found your plugin and doing pre-sales test. Noticing this error appearing
   sometimes in the dashboard, but all suggested test ([https://burst-statistics.com/instructions/rest-api-error/?burst_campaign=burst-free-1.8.0&burst_source=notices&burst_content=ajax-fallback](https://burst-statistics.com/instructions/rest-api-error/?burst_campaign=burst-free-1.8.0&burst_source=notices&burst_content=ajax-fallback))
   are good and our provider isn’t blocking the API according to them (rocket.net)(
   Reporting > WAF) ?!
 * **Warning – Please check if your REST API is loading correctly. Your site currently
   is using the slower Ajax fallback method to load the settings.**
 * What might be the issue why the warning is shown?
 * **P.s.: Your site update typo: **Also your support link on this page ([https://burst-statistics.com/instructions/rest-api-error/?burst_campaign=burst-free-1.8.0&burst_source=notices&burst_content=ajax-fallback](https://burst-statistics.com/instructions/rest-api-error/?burst_campaign=burst-free-1.8.0&burst_source=notices&burst_content=ajax-fallback)),
   is going to the wrong site support: [https://really-simple-ssl.com/support/](https://really-simple-ssl.com/support/).
 * Regards,
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frest-api-warning-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Hessel de Jong](https://wordpress.org/support/users/hesseldejong/)
 * (@hesseldejong)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/rest-api-warning-2/#post-18398360)
 * Hi [@rrvoigt](https://wordpress.org/support/users/rrvoigt/),
 * First of all thanks for reporting the site issues. I fixed the link, but I’m 
   not sure what you mean with the typo.
   One way to find out is checking the network
   tab when visiting our Dashboard. Right click > Inspect element > Network > Go
   to our dashboard. You will some REST API request from Burst which have failed.
   Can you share the status code of those?
 * Kind regards,
   Hessel
 *  Thread Starter [rrvoigt](https://wordpress.org/support/users/rrvoigt/)
 * (@rrvoigt)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/rest-api-warning-2/#post-18405323)
 * Hi Hessel,
 * Disregard the typo comment, that was a wrong word choice. We looked at the inspect
   element > network > all section and see status code 200. Sometimes the error 
   goes away by itself and then comes back.
 * Regards,
 *  Plugin Author [Hessel de Jong](https://wordpress.org/support/users/hesseldejong/)
 * (@hesseldejong)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/rest-api-warning-2/#post-18407532)
 * Hi [@rrvoigt](https://wordpress.org/support/users/rrvoigt/),
 * Very strange! How often does it happen? Almost every time or just sporadic? 
   
   And all data still displays correctly? Kind regards,Hessel
 *  Thread Starter [rrvoigt](https://wordpress.org/support/users/rrvoigt/)
 * (@rrvoigt)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/rest-api-warning-2/#post-18407830)
 * Hi,
 * Two days ago we activated ‘Delay JavaScript’ in our WP Rocket Cache plugin. That
   might be the reason the count is off. But we don’t see a selecting to exclude
   Burst. What JavaScript files can we add in the ‘Excluded JavaScript Files’ list?
 * Regards,
 *  Plugin Author [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/)
 * (@rogierlankhorst)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/rest-api-warning-2/#post-18407849)
 * If you exclude burst.min.js, you should be fine.
 * In debug mode you should also exclude burst.js.
 * Let me know if that helps!

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [cache](https://wordpress.org/support/topic-tag/cache/)
 * [WP Rocket](https://wordpress.org/support/topic-tag/wp-rocket/)

 * 5 replies
 * 3 participants
 * Last reply from: [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/rest-api-warning-2/#post-18407849)
 * Status: resolved