Title: Restore button does nothing
Last modified: March 1, 2019

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# Restore button does nothing

 *  Resolved [tystra](https://wordpress.org/support/users/tystra/)
 * (@tystra)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/restore-button-does-nothing/)
 * I have same problem as person in this thread: [https://wordpress.org/support/topic/restore-site-does-not-work/](https://wordpress.org/support/topic/restore-site-does-not-work/)
 * I wanted to restore an old site to a new install, I uploaded the backup file,
   but when I click the ‘Restore’ button, a loading symbol flashes for half a second
   and nothing happens. If I try to get Restore Log, I can’t because there is no
   option (I’m guessing because the restore doesn’t even get a chance to load). 
   This is brand new WordPress install, with default theme, and no extra plugins
   except Backup Guard.
 * The only hint of what’s wrong is an error in the console:
    [https://wordpress-74373-765429.cloudwaysapps.com/wp-admin/admin-ajax.php?param=sg_backup_opt(full)_etonhouse1&action=backup_guard_modalManualRestore](https://wordpress-74373-765429.cloudwaysapps.com/wp-admin/admin-ajax.php?param=sg_backup_opt(full)_etonhouse1&action=backup_guard_modalManualRestore)
   Failed to load resource: the server responded with a status of 500 ()
 * Any help is appreciated.

The topic ‘Restore button does nothing’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [tystra](https://wordpress.org/support/users/tystra/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/restore-button-does-nothing/)
 * Status: resolved