Title: Restore Error.
Last modified: August 21, 2019

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# Restore Error.

 *  Resolved [Bigscreen](https://wordpress.org/support/users/bigscreen/)
 * (@bigscreen)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/restore-error-4/)
 * Hi a am trying to migrate a website and have successfully managed to make a backup.
   However, when I try to restore the backup onto the new hosting space I always
   get “Restore Failed” error and looking at the restore window the process always
   seems to stop at the same place. “backup_core.zip [2019-08-21 10:44:15][error]
   backup failed error unknown” Any ideas what I’m doing wrong. Looks like a great
   plugin by the way, maybe I’m just not technically savvy enough to fully understand
   it yet.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [wpvivid](https://wordpress.org/support/users/wpvivid/)
 * (@wpvivid)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/restore-error-4/#post-11853198)
 * Thank you so much for the feedback
    Would you please send a temp admin account
   info of your website to our email (support@wpvivid.com), we are going to check
   it out.
 *  Thread Starter [Bigscreen](https://wordpress.org/support/users/bigscreen/)
 * (@bigscreen)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/restore-error-4/#post-11854564)
 * Email sent. Thanks.
 *  Thread Starter [Bigscreen](https://wordpress.org/support/users/bigscreen/)
 * (@bigscreen)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/restore-error-4/#post-11860070)
 * Problem solved. Great support from WPvivid.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Restore Error.’ is closed to new replies.

 * ![](https://ps.w.org/wpvivid-backuprestore/assets/icon-256x256.png?rev=2899202)
 * [WPvivid — Backup, Migration & Staging](https://wordpress.org/plugins/wpvivid-backuprestore/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpvivid-backuprestore/#faq)
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 * 3 replies
 * 2 participants
 * Last reply from: [Bigscreen](https://wordpress.org/support/users/bigscreen/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/restore-error-4/#post-11860070)
 * Status: resolved