Title: [restrict userlevel=””] shortcode does not work
Last modified: July 13, 2022

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# [restrict userlevel=””] shortcode does not work

 *  Resolved [Jack](https://wordpress.org/support/users/jack1132132/)
 * (@jack1132132)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/restrict-userlevel-shortcode-does-not-work/)
 * Hello,
 * I have two forms loading in the same page for users and the forms are exclusive
   to each other as both have the same ids. I’m trying to restrict each form to 
   it’s designated userlevel, so I surround one form with the shortcode: [restrict
   userlevel=”um_client”][register_form id=”1″][/restrict], and the other form with:[
   restrict userlevel=”subscriber”][register_form id=”2″][/restrict].
 * When I login with a Subscriber account, the form with id=2 says “This content
   is restricted to subscribers”.
 * When I login with a Client account, the form with id=1 also says “This content
   is restricted to subscribers”.
 * Is the [restrict userlevel=””] shortcode working?
 * Thank You

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Akira Leir](https://wordpress.org/support/users/akiraleir/)
 * (@akiraleir)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/restrict-userlevel-shortcode-does-not-work/#post-15861227)
 * Can confirm that it is not working properly. The user is only able to see the
   content when I add/set a membership to them, even though the shortcode is set
   to “userlevel”, not “subscription”.
 *  [Akira Leir](https://wordpress.org/support/users/akiraleir/)
 * (@akiraleir)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/restrict-userlevel-shortcode-does-not-work/#post-15861486)
 * Also the FAQ/Knowledge Base isn’t being updated to reflect changes made to the
   plugin, so there’s probably another way to use userlevels as a parameter, but
   it’s different now.
 *  Plugin Support [Rebecca Diamond](https://wordpress.org/support/users/rebeccadiamond/)
 * (@rebeccadiamond)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/restrict-userlevel-shortcode-does-not-work/#post-15947296)
 * Hi Akira,
 * The userlevel currently works if the person accessing the page is a Restrict 
   Content customer, rather than a WordPress user.
 * I’m running this by our developer to see if we should update how that works, 
   but either way, I want to make the documentation a bit more robust!
 *  Plugin Contributor [highprrrr](https://wordpress.org/support/users/highprrrr/)
 * (@highprrrr)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/restrict-userlevel-shortcode-does-not-work/#post-15988021)
 * Hey there! This thread has been inactive for a while so we’re going to go ahead
   and mark it Resolved. Please feel free to open a new thread if any other questions
   come up and we’d be happy to help.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘[restrict userlevel=””] shortcode does not work’ is closed to new replies.

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 * 4 replies
 * 4 participants
 * Last reply from: [highprrrr](https://wordpress.org/support/users/highprrrr/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/restrict-userlevel-shortcode-does-not-work/#post-15988021)
 * Status: resolved