Title: return button &amp; return page
Last modified: February 11, 2022

---

# return button & return page

 *  Resolved [Prokopis Prokopiou](https://wordpress.org/support/users/ppokopiou/)
 * (@ppokopiou)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/return-button-return-page/)
 * hi,
 * i have setup the plugin as per your user guide but i still have some issues.
   
   1. the return button is visible only to completed checkout page but on in user
   account>myorders. 2. how can i setup a return page for users that are not registered
   to the website.
 * thanks

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [WP Swings](https://wordpress.org/support/users/wpswings/)
 * (@wpswings)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/return-button-return-page/#post-15359816)
 * Hi,
    Thanks for using our plugin!
 * Could you please check the refund setting in below please select the pages accordingly
   in the setting to show the refund button on pages, kindly check the attached 
   screenshot [here](https://www.awesomescreenshot.com/image/22083617?key=c130b253833851138a5d587fa16074d7)
 * Hopefully, it will resolve your concern
 * Regards
 *  Thread Starter [Prokopis Prokopiou](https://wordpress.org/support/users/ppokopiou/)
 * (@ppokopiou)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/return-button-return-page/#post-15360694)
 * hi,
 * yes i have the same pages selected and i still not able to view the refund button
   to the order page
    additional on refund-request-form page i get the message Refund
   Request can’t be sent.
 *  Plugin Author [WP Swings](https://wordpress.org/support/users/wpswings/)
 * (@wpswings)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/return-button-return-page/#post-15361432)
 * Hello [@ppokopiou](https://wordpress.org/support/users/ppokopiou/)
 * You might be missed still some setting ,
    Here are some setting steps please 
   follow them –
 * 1.Enable the checkbox.
    2.Set maximum number of days. 3.Select the order status
   on which you want to show refund button. 4.Select the page to show the refund
   button. 5.Refund button will show on my-account-> orders .
 * Regards
    WP Swings
 *  Thread Starter [Prokopis Prokopiou](https://wordpress.org/support/users/ppokopiou/)
 * (@ppokopiou)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/return-button-return-page/#post-15361448)
 * i have them as you said. the button exist in the order but not on the myaccount
   >orders
    only to the order that you do at that time.
 *  Plugin Author [WP Swings](https://wordpress.org/support/users/wpswings/)
 * (@wpswings)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/return-button-return-page/#post-15361995)
 * Hello [@ppokopiou](https://wordpress.org/support/users/ppokopiou/)
 * Yes, Please check the max number of days so at my-account-> orders button will
   show on those orders which will come under that days period button will show 
   on all orders and the order which are not coming under that days period button
   will not show on those orders .
 * Hope this would help you in your query .
 * Regards
    WP Swings
 *  Thread Starter [Prokopis Prokopiou](https://wordpress.org/support/users/ppokopiou/)
 * (@ppokopiou)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/return-button-return-page/#post-15363307)
 * Maximum Number of DaysMaximum Number of Days is set to 30 days from initial setup.
 *  [MakeWebBetter](https://wordpress.org/support/users/makewebbetter/)
 * (@makewebbetter)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/return-button-return-page/#post-15363754)
 * Hello [@ppokopiou](https://wordpress.org/support/users/ppokopiou/)
 * As you are using the free version, please make sure that the user’s role with
   which you are trying is of “Customer” role.
 * And regarding the Return/ Exchange form for Guest users, we have provided the
   feature in Pro version to include the form in Menus.
 * Regards
    WP Swings
 *  Thread Starter [Prokopis Prokopiou](https://wordpress.org/support/users/ppokopiou/)
 * (@ppokopiou)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/return-button-return-page/#post-15364762)
 * hi,
 * yes i have try with customer account and still the /refund-request-form/ give
   me the message Refund Request can’t be sent.
 *  Plugin Author [WP Swings](https://wordpress.org/support/users/wpswings/)
 * (@wpswings)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/return-button-return-page/#post-15365655)
 * Hi,
 * Then our team needs to check the concern itself, please connect with our support
   team so that they can help you in a much better way.
 * Thanks

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘return button & return page’ is closed to new replies.

 * ![](https://ps.w.org/woo-refund-and-exchange-lite/assets/icon-256x256.gif?rev
   =2903098)
 * [Return Refund and Exchange For WooCommerce](https://wordpress.org/plugins/woo-refund-and-exchange-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-refund-and-exchange-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-refund-and-exchange-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-refund-and-exchange-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-refund-and-exchange-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-refund-and-exchange-lite/reviews/)

 * 9 replies
 * 3 participants
 * Last reply from: [WP Swings](https://wordpress.org/support/users/wpswings/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/return-button-return-page/#post-15365655)
 * Status: resolved