Title: Return URL? Last modified: August 20, 2016 --- # Return URL? * Resolved [trollytownstudio](https://wordpress.org/support/users/trollytownstudio/) * (@trollytownstudio) * [13 years, 3 months ago](https://wordpress.org/support/topic/return-url/) * Hi Pronamic, * I’m using Gravity Forms, Sisow as a payment provider and choose iDeal advanced in your plugin. * Everything is working fine except that after a succesfull payment the customer gets redirected to our home-page instead of the “betaling voltooid” page. In the plugin you can choose “page-generator” and I generated these pages. In the iDeal section of Gravity Forms I checked the “status koppelingen” and connected them to the required pages. I also put in the “success-URL” in the Sisow payment interface although Sisow says this is covered by the plugin .. * Can you tell me what I’m missing? Thanks in advance. * [http://wordpress.org/extend/plugins/pronamic-ideal/](http://wordpress.org/extend/plugins/pronamic-ideal/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Remco Tolsma](https://wordpress.org/support/users/remcotolsma/) * (@remcotolsma) * [13 years, 3 months ago](https://wordpress.org/support/topic/return-url/#post-3484528) * I can’t reproduce this problem with the following configuration: - WordPress 3.5.1 - Gravity Forms 1.6.12 - Pronamic iDEAL 1.2.4 * I used the Sisow – Advanced variant in test mode. If i choose for the “Success” status i’m redirected to the “iDEAL payment completed” page. If i choose for “ Expired” i’m redirected to the “iDEAL payment expired” page. * [pewoldt](https://wordpress.org/support/users/pewoldt/) * (@pewoldt) * [13 years, 3 months ago](https://wordpress.org/support/topic/return-url/#post-3484529) * I am experiencing the same issue. My configuration: - WordPress 3.5.1 - Gravity Forms 1.6.12 - Pronamic iDEAL 1.2.4 - Sisow – Advanced * It was working fine in test mode. The success, cancelled, failed and Expired statuses were redirecting to the corresponding pages correctly. Since I switched to live mode (and changed the URL from uod2013.utrechtseondernemersdag.nl to [http://www.utrechtseondernemersdag.nl](http://www.utrechtseondernemersdag.nl)) it is redirecting to the homepage in all cases. * Plugin Author [Remco Tolsma](https://wordpress.org/support/users/remcotolsma/) * (@remcotolsma) * [13 years, 3 months ago](https://wordpress.org/support/topic/return-url/#post-3484530) * What is the status of the payment on the “iDEAL » Payments” page? * [pewoldt](https://wordpress.org/support/users/pewoldt/) * (@pewoldt) * [13 years, 3 months ago](https://wordpress.org/support/topic/return-url/#post-3484531) * The status is “Onbekend”. In the payments overview the transaction ID is not populated for these transactions. * I did some tests (iDEAL > Configurations > Sisow – iDEAL Advanced > Tests) and for those tests the status is correct (Succes, Verlopen, …) and the transaction ID is populated but after finishing the test transactions it redirected to the homepage again. * Plugin Author [Remco Tolsma](https://wordpress.org/support/users/remcotolsma/) * (@remcotolsma) * [13 years, 3 months ago](https://wordpress.org/support/topic/return-url/#post-3484535) * I also can’t reproduce the problem in ‘live’ mode. * > Since I switched to live mode (and changed the URL from uod2013.utrechtseondernemersdag. > nl to [http://www.utrechtseondernemersdag.nl](http://www.utrechtseondernemersdag.nl)) > it is redirecting to the homepage in all cases. * What are the values of the ‘Site URL’ and ‘Home URL’? You can find these on the“ WordPress admin » iDEAL » Settings” pagina. * [pewoldt](https://wordpress.org/support/users/pewoldt/) * (@pewoldt) * [13 years, 3 months ago](https://wordpress.org/support/topic/return-url/#post-3484536) * Both values are: [http://www.utrechtseondernemersdag.nl](http://www.utrechtseondernemersdag.nl) * [pewoldt](https://wordpress.org/support/users/pewoldt/) * (@pewoldt) * [13 years, 3 months ago](https://wordpress.org/support/topic/return-url/#post-3484543) * Below you’ll find 2 return URL’s. The first one is when cancelling the transaction on the Sisow page and the second one is cancelled on the Rabobank page. Maybe this is helpful. * [http://www.utrechtseondernemersdag.nl/?gateway=ideal_advanced&status=Cancelled&ec=512dcc0fecb2e&trxid=&sha1=](http://www.utrechtseondernemersdag.nl/?gateway=ideal_advanced&status=Cancelled&ec=512dcc0fecb2e&trxid=&sha1=) * [http://www.utrechtseondernemersdag.nl/?gateway=ideal_advanced&trxid=0050001221566797&ec=512dcc54b9cb4&status=Cancelled&sha1=6ad5cc488d9ff0dd20f6546e2cf8491cacd0928e](http://www.utrechtseondernemersdag.nl/?gateway=ideal_advanced&trxid=0050001221566797&ec=512dcc54b9cb4&status=Cancelled&sha1=6ad5cc488d9ff0dd20f6546e2cf8491cacd0928e) * Plugin Author [Remco Tolsma](https://wordpress.org/support/users/remcotolsma/) * (@remcotolsma) * [13 years, 3 months ago](https://wordpress.org/support/topic/return-url/#post-3484552) * We just launched a new version (1.2.5) of the Pronamic iDEAL plugin: [http://downloads.wordpress.org/plugin/pronamic-ideal.1.2.5.zip](http://downloads.wordpress.org/plugin/pronamic-ideal.1.2.5.zip) * We did some small adjustment, i’m not sure it will solve the issue, but it’s worth trying. * [pewoldt](https://wordpress.org/support/users/pewoldt/) * (@pewoldt) * [13 years, 3 months ago](https://wordpress.org/support/topic/return-url/#post-3484555) * Unfortunately the new version of the plugin did not solve the issue. * Any other ideas? Can I maybe turn on debugging or something to get more info to see what is going wrong? * Plugin Author [Remco Tolsma](https://wordpress.org/support/users/remcotolsma/) * (@remcotolsma) * [13 years, 3 months ago](https://wordpress.org/support/topic/return-url/#post-3484557) * Can we get temporary access to your WordPress admin area? You can e-mail it to [info@pronamic.nl](https://wordpress.org/support/topic/return-url/info@pronamic.nl?output_format=md). * [dizda](https://wordpress.org/support/users/dizda/) * (@dizda) * [13 years, 3 months ago](https://wordpress.org/support/topic/return-url/#post-3484558) * I am having the exact same problem. It keeps redirecting to the homepage in both test and live mode. - WordPress 3.5.1 - Gravity Forms 1.6.12 - Pronamic iDEAL 1.2.5 - Sisow – Basic * I tried turning off other plugins and turning off SSL(backend). Still no succes. * Other ideas? * Plugin Author [Remco Tolsma](https://wordpress.org/support/users/remcotolsma/) * (@remcotolsma) * [13 years, 3 months ago](https://wordpress.org/support/topic/return-url/#post-3484560) * We fixed the issue in the WordPress website of [@pewoldt](https://wordpress.org/support/users/pewoldt/). The problem was a missing “Issuer Drop Down” (Bankenuitschuifkeuzelijst) in the Gravity Forms form. * [@trollytownstudio](https://wordpress.org/support/users/trollytownstudio/) Could you check if you use the “Sisow – iDEAL Avanced” variant and have an “Issuer Drop Down” in your form? * [@dizda](https://wordpress.org/support/users/dizda/) You should switch to “Sisow– iDEAL Advanced” and add an “Issuer Drop Down” to your form. * I will mark this topic is ‘resolved’, if you still have a problem please start a new topic. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Return URL?’ is closed to new replies. * ![](https://ps.w.org/pronamic-ideal/assets/icon.svg?rev=3062720) * [Pronamic Pay](https://wordpress.org/plugins/pronamic-ideal/) * [Support Threads](https://wordpress.org/support/plugin/pronamic-ideal/) * [Active Topics](https://wordpress.org/support/plugin/pronamic-ideal/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/pronamic-ideal/unresolved/) * [Reviews](https://wordpress.org/support/plugin/pronamic-ideal/reviews/) * 12 replies * 4 participants * Last reply from: [Remco Tolsma](https://wordpress.org/support/users/remcotolsma/) * Last activity: [13 years, 3 months ago](https://wordpress.org/support/topic/return-url/#post-3484560) * Status: resolved