Title: reviews not showing, only the widget header
Last modified: April 24, 2026

---

# reviews not showing, only the widget header

 *  Resolved [creativedays](https://wordpress.org/support/users/creativedays/)
 * (@creativedays)
 * [1 week, 2 days ago](https://wordpress.org/support/topic/reviews-not-showing-only-the-widget-header/)
 * Hello,
 * 2 or 3 months ago when whe initially installed trustindex and used the plugin
   to display widgets it was all showing correctly. Now ( I dont know since when,
   i noticed it yesterday) the reviews are not showing. Only the widget header.
 * [https://snipboard.io/xmdW8g.jpg](https://snipboard.io/xmdW8g.jpg)
 * I have tried disabling cache, changing the widget, adding in either with the 
   plugin shortcode or the html without the plugin, reconnecting but it didnt work.
   The same widget however plays correctly on another site.
 * What can cause this behavior?
 *     ```wp-block-code
       URL: https://rechtsanwalt-griechenland.deMySQL Version: 8.0.45WP Table Prefix: wp_WP Version: 6.9.4Server Name: rechtsanwalt-griechenland.deCookie Domain: rechtsanwalt-griechenland.decURL Version: 8.19.0SSL Version: OpenSSL/OpenSSL 1.1.1w 11 Sep 2023CSS path: /home/rechtsan/public_html/wp-content/uploads/trustindex-google-widget.cssPHP Info:Version: 8.1.34Memory Usage: 105.2MBMemory Limit: 1GMax Upload Size: 32MMax Post Size: 32MAllow URL fopen: OnAllow URL Include: OffDisplay Errors: OffMax Script Execution Time: 30 secondsWP_HTTP_BLOCK_EXTERNAL: not definedWP_ACCESSIBLE_HOSTS: not definedPlugin: Widgets for Google ReviewsPlugin Version: 13.2.9Options:active: 1page-details: {"id": "ChIJgR-ZjaYXqBQR-hnhcG7-1gA","name": "\"Kosmidis & Partners Law Firm\"","avatar_url": "https:\/\/lh6.googleusercontent.com\/-SPPDP88bdyg\/AAAAAAAAAAI\/AAAAAAAAAAA\/nyyOEAVD1pY\/s160-p-k-no-ns-nd\/photo.jpg","review_url": "https:\/\/www.google.com\/maps\/place\/\/data=!4m7!3m6!1s0x14a817a68d991f81:0xd6fe6e70e119fa!8m2!3d40.5053496!4d22.8425957!9m1!1b1","write_review_url": "https:\/\/www.google.com\/maps\/place\/\/data=!4m3!3m2!1s0x14a817a68d991f81:0xd6fe6e70e119fa!12e1","address": "Byzantiou 10, Aggelochori 570 04, Greece","rating_number": "47","rating_numbers": {"1": 0,"2": 0,"3": 0,"4": 0,"5": 0},"rating_numbers_last": {"1": 0,"2": 0,"3": 0,"4": 0,"5": 1},"rating_score": "4.7","timestamp": 0}subscription-id: 37a286184proxy-check:style-id:review-content:filter:scss-set:lang: enno-rating-text:dateformat:nameformat:rate-us-feedback:verified-icon:enable-animation:show-arrows:show-reviewers-photo:download-timestamp: 1777878758widget-setted-up:disable-font:show-logos:show-stars:load-css-inline:align:review-text-mode:amp-hidden-notification:review-download-token:review-download-inprogress:review-download-request-id: 2996551391923g16review-download-modal: 0review-download-is-connecting:review-download-is-failed:review-manual-download:reply-generated:instagram-promo-opened:footer-filter-text:show-header-button:reviews-load-more:activation-redirect:notifications: {"not-using-no-connection": {"timestamp": 1777101108,"active": false,"do-check": false},"rate-us": {"active": true,"timestamp": 1777101108},"not-using-no-widget": {"active": true,"timestamp": 1777021958}}top-rated-type:top-rated-date:show-review-replies:verified-by-trustindex:fomo-open:fomo-link:fomo-border:fomo-arrow:fomo-icon:fomo-color:fomo-margin:fomo-title:fomo-text:fomo-url:fomo-icon-background:fomo-day:fomo-hide-count:cdn-version-control:version-control: {"update-version-check": "13.2.9"}preview:Reviews: [{"id": "1","hidden": "0","user": "Graupe","user_photo": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWfBSrHjKmB6Sc1I9W2FepeT1H39tDqY4vEkdRStO9YDHA7lDhx=s64-c-rp-mo-ba5-br100","text": "Volle Empfehlung, viele Anw\u00e4lte sprechen Deutsch. Schnell und professionell. Nur der Kaffe hat gefehlt \ud83d\ude09","rating": "5.0","highlight": null,"date": "2026-04-16","reviewId": "Ci9DQUlRQUNvZENodHljRjlvT20xUU1tTk5TakY0UWxOdlZtNW9RamRvZFdOUVZYYxAB","reply": "Vielen Dank f\u00fcr die gute Bewertung ! Den Kaffee reichen wir gerne bei Ihrem n\u00e4chsten Besuch nach."},{"id": "2","hidden": "0","user": "Schluck Specht","user_photo": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLNSOovkb9iFPYDysxTmGAyIGOYVDwhDUDRHExjTSbj46ks3Q=s64-c-rp-mo-ba3-br100","text": "Per Mail Termin vereinbart. Deutschsprachig und kompetent. Alles gut!","rating": "5.0","highlight": null,"date": "2026-03-23","reviewId": "Ci9DQUlRQUNvZENodHljRjlvT25WdlpVRjRORkphWXpjdGVHODVRMGt5TWkxYU1uYxAB","reply": "Vielen Dank f\u00fcr Ihre Bewertung ."},{"id": "3","hidden": "0","user": "DIMITRIS MACHERAS","user_photo": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI1cGSvCYvNBmIJz9pJlNqo-qlYJdeKbcxomCTgkGiDAc8JjQ=s64-c-rp-mo-ba3-br100","text": "I contacted the law firm regarding a complicated inheritance dispute. The consultation was very competent, and the explanations were clear and understandable. I have always received prompt responses to all of my emails. I am therefore very satisfied with the collaboration.","rating": "5.0","highlight": null,"date": "2026-02-18","reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2xSMFdtdFhYMU5pY0RSdllURlhTSFJ5VlVVellYYxAB","reply": "Thank you for the fine review Mr. Macheras. We\u00b4re always at your disposal"},{"id": "4","hidden": "0","user": "Sergios Venetikidis","user_photo": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJrmqKWYbES5bpu6UqSA8ECK1irENLoPvksb4PMq5VzP8xBLQ=s64-c-rp-mo-ba4-br100","text": "I contacted the firm regarding a sensitive family matter. They answered my initial enquiry very swiftly. Afterwards they handled my case with the utmost discretion and professionalism. I felt like I was in very competent hands from the get go, all the way to the end where the case was resolved successfully.","rating": "5.0","highlight": null,"date": "2026-02-16","reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2xSdFgzVmhOa1V3WVV0SmNFNWtaamQxTVhJME0zYxAB","reply": "Thanks for the kind review, we\u00b4re always at your disposal"},{"id": "5","hidden": "0","user": "Ioannis Mitsoudis","user_photo": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXUPyvRcqL8ch_oEFb7zhEPLb072lAueGt2MWH5JwtRU_APX6iN=s64-c-rp-mo-br100","text": "\u03a0\u03bf\u03bb\u03cd \u03ba\u03b1\u03bb\u03ae \u03bd\u03bf\u03bc\u03b9\u03ba\u03ae \u03b5\u03ba\u03c0\u03c1\u03bf\u03c3\u03ce\u03c0\u03b7\u03c3\u03b7 \u03c3\u03c4\u03b7\u03bd \u03c5\u03c0\u03cc\u03b8\u03b5\u03c3\u03ae \u03bc\u03bf\u03c5. \u0398\u03b1 \u03b5\u03c0\u03b9\u03ba\u03bf\u03b9\u03bd\u03c9\u03bd\u03ae\u03c3\u03c9 \u03be\u03b1\u03bd\u03ac \u03bc\u03b5 \u03c4\u03bf \u03b3\u03c1\u03b1\u03c6\u03b5\u03af\u03bf \u03cc\u03c0\u03bf\u03c4\u03b5 \u03c7\u03c1\u03b5\u03b9\u03b1\u03c3\u03c4\u03b5\u03af.","rating": "5.0","highlight": null,"date": "2026-02-16","reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2tKMWFqUmpabU55WlZGNGRYZFlUekJUVWxVMlpXYxAB","reply": "\u0395\u03c5\u03c7\u03b1\u03c1\u03b9\u03c3\u03c4\u03bf\u03cd\u03bc\u03b5 \u03b3\u03b9\u03b1 \u03c4\u03b7\u03bd \u03b1\u03be\u03b9\u03bf\u03bb\u03cc\u03b3\u03b7\u03c3\u03b7 \u03c3\u03b1\u03c2."},{"id": "6","hidden": "0","user": "Erotokritos Avramidis","user_photo": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVXomBXXT9ydLtqF5qjMifGQS9RGs-1-PM3pEXb-SyZslGcnKt0=s64-c-rp-mo-br100","text": "\u0388\u03bb\u03b1\u03b2\u03b1 \u03b1\u03c0\u03b1\u03bd\u03c4\u03ae\u03c3\u03b5\u03b9\u03c2 \u03c3\u03c7\u03b5\u03c4\u03b9\u03ba\u03ac \u03bc\u03b5 \u03c4\u03bf \u03c3\u03c4\u03c1\u03b1\u03c4\u03b9\u03c9\u03c4\u03b9\u03ba\u03cc. \u0388\u03bc\u03b5\u03b9\u03bd\u03b1 \u03b5\u03c5\u03c7\u03b1\u03c1\u03b9\u03c3\u03c4\u03b7\u03bc\u03ad\u03bd\u03bf\u03c2 \u03bc\u03b5 \u03c4\u03b7\u03bd \u03b4\u03b9\u03b1\u03b4\u03b9\u03ba\u03c4\u03c5\u03b1\u03ba\u03ae \u03c4\u03b7\u03bb\u03b5\u03b4\u03b9\u03ac\u03c3\u03ba\u03b5\u03c8\u03b7 \u03c0\u03bf\u03c5 \u03b5\u03af\u03c7\u03b1\u03bc\u03b5.","rating": "5.0","highlight": null,"date": "2026-01-04","reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2t0MFdIbE9iREZhYkUxa1dEWm5NSGxZVjJkeVJsRRAB","reply": "\u0395\u03c5\u03c7\u03b1\u03c1\u03b9\u03c3\u03c4\u03bf\u03cd\u03bc\u03b5 ! \u03a0\u03ac\u03bd\u03c4\u03b1 \u03c3\u03c4\u03b7\u03bd \u03b4\u03b9\u03ac\u03b8\u03b5\u03c3\u03ae \u03c3\u03b1\u03c2."},{"id": "7","hidden": "0","user": "Zilan Sahino","user_photo": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKWxEQOAYNpcEaNj4icc4Ia471soZHWSBjBi19hEpoRHnxQYg=s64-c-rp-mo-br100","text": "Die Kanzlei hat mich bereits bei der Anfahrt unterst\u00fctzt und mir meine ben\u00f6tigten Dokumente sogar ohne zus\u00e4tzliche Geb\u00fchren unkompliziert und am selben Tag noch ausgestellt. Absolut weiterzuempfehlen!\nIch bedanke mich vielmals!","rating": "5.0","highlight": null,"date": "2025-12-05","reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2s1elRGUmZSbVZNYW5kcVN6TnNkbTl0UVhwcVRXYxAB","reply": "Wir bedanken uns f\u00fcr die angenehme Zusammenarbeit !"},{"id": "8","hidden": "0","user": "mch dam","user_photo": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUxgfhxUm96c5_zes3WtistuIax8en79bO6T2eLABY_-rOVjNBK=s64-c-rp-mo-ba2-br100","text": "\u0391\u03c0\u03ac\u03bd\u03c4\u03b7\u03c3\u03b1\u03bd \u03c3\u03b5 \u03cc\u03bb\u03b5\u03c2 \u03c4\u03b9\u03c2 \u03b5\u03c1\u03c9\u03c4\u03ae\u03c3\u03b5\u03b9\u03c2 \u03bc\u03bf\u03c5 \u03bc\u03b5 \u03c3\u03b1\u03c6\u03ae\u03bd\u03b5\u03b9\u03b1 \u03ba\u03b1\u03b9 \u03b1\u03bd\u03b8\u03c1\u03c9\u03c0\u03b9\u03ac \u03c7\u03c9\u03c1\u03af\u03c2 \u03bd\u03b1 \u03c0\u03c1\u03bf\u03c3\u03c0\u03b1\u03b8\u03ae\u03c3\u03bf\u03c5\u03bd \u03bd\u03b1 \u03bc\u03b5 \u03b5\u03ba\u03bc\u03b5\u03c4\u03b1\u03bb\u03bb\u03b5\u03c5\u03c4\u03bf\u03cd\u03bd \u03bf\u03b9\u03ba\u03bf\u03bd\u03bf\u03bc\u03b9\u03ba\u03ac. \u039f \u03ba. \u03a4\u03c3\u03b9\u03bf\u03cd\u03bb\u03ba\u03b1\u03c2 \u03c6\u03b1\u03af\u03bd\u03b5\u03c4\u03b1\u03b9 \u03b3\u03bd\u03ce\u03c3\u03c4\u03b7\u03c2 \u03c4\u03bf\u03c5 \u03b1\u03bd\u03c4\u03b9\u03ba\u03b5\u03b9\u03bc\u03ad\u03bd\u03bf\u03c5 \u03c4\u03bf\u03c5 \u03ba\u03b1\u03b9 \u03b5\u03c5\u03b3\u03b5\u03bd\u03ae\u03c2 \u03ac\u03bd\u03b8\u03c1\u03c9\u03c0\u03bf\u03c2.","rating": "5.0","highlight": null,"date": "2025-11-17","reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2xGek4zcHFjM3B6YjNsWWNXcHBiWFZyTlVwd1JVRRAB","reply": "\u0395\u03a5\u03a7\u0391\u03a1\u0399\u03a3\u03a4\u039f\u03a5\u039c\u0395 \u03a0\u0391\u039d\u03a4\u0391 \u03a3\u03a4\u0397 \u0394\u0399\u0391\u0398\u0395\u03a3\u0397 \u03a3\u0391\u03a3"},{"id": "9","hidden": "0","user": "Knallerkasi","user_photo": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKqf6DkCjqKdKMya-ZJGrtwIo__qdjiw7pSjWDsBFJpqc8H994=s64-c-rp-mo-ba4-br100","text": "Ich habe in der Kanzlei angefragt bez\u00fcglich Hilfe bei Beantragung der AFM, sowie steuerrechtlichen Sachen. Ich wurde von Anfang an freundlich behandelt und professionell beraten. So gewinnt man Mandanten. Vielen Dank.","rating": "5.0","highlight": null,"date": "2025-10-17","reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2pJMWJETlVNek0wUlc4MVlUWlpRelJKY2tGTFQxRRAB","reply": "Wir danken f\u00fcr Ihren positiven Erfahrungsbericht !"},{"id": "10","hidden": "0","user": "Giota Mastrogiani","user_photo": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI86nJ4eNJugiqMfGA4DyW1JJkM4FZYugsSf-G8dElSIwsS1w=s64-c-rp-mo-ba3-br100","text": null,"rating": "5.0","highlight": null,"date": "2025-09-01","reviewId": "Ci9DQUlRQUNvZENodHljRjlvT2pFM2RFUlRhREJCYW1wbWJsRkZRbFZUUVVwc01VRRAB","reply": "Thanks for the review !"}]CSS:Active Theme: Igual Child 1.0Plugins:Better Search Replace (1.4.10 - active)CEA Magazine (2.0 - active)CEA Post Types (2.0 - active)Classic Addons for Elementor (2.0 - active)Classic Editor (1.6.7 - active)Classic Widgets (0.3 - active)Code Snippets (3.7.0 - active)Converter for Media (6.2.4 - active)Duplicate Page (4.5.5 - active)Elementor (3.32.2 - active)Header and Footer Scripts (2.4.2 - active)Igual Addon (2.0.1 - active)Imunify Security (3.0.2)LiteSpeed Cache (7.8.1 - active)Loco Translate (2.8.0 - active)MC4WP: Mailchimp for WordPress (4.10.7 - active)News Ticker for Elementor (2.1.3 - active)Permalink Manager Lite (2.5.1.4 - active)Safe SVG (2.4.0 - active)Shortcodes for Elementor (1.0.8 - active)Slider Revolution (6.7.31 - active)Temporary Login Without Password (1.9.5)Trustpilot-reviews (3.11.0 - active)Widgets for Google Reviews (13.2.9 - active)WP All Import Pro (4.11.7 - active)WPForms (1.9.2.2 - active)WPForms Lite (1.9.8.2)WP Mail Logging (1.15.0 - active)Yoast SEO (27.4 - active)Zozo Header Footer (2.0 - active)
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Freviews-not-showing-only-the-widget-header%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Laca](https://wordpress.org/support/users/lacadev/)
 * (@lacadev)
 * [6 days, 13 hours ago](https://wordpress.org/support/topic/reviews-not-showing-only-the-widget-header/#post-18891673)
 * Hi [@creativedays](https://wordpress.org/support/users/creativedays/),
 * The widget is being affected by the following custom CSS on your site:
 * `.source-Google {
   bottom: 420px !important;left: 15px;}
 * `.source-Google {
   bottom: 260px !important;left: 15px;}
 * This CSS also applies to Trustindex widget elements, which is why only the widget
   header is visible.
 * Please remove these rules, or make the selector more specific so it does not 
   affect the Trustindex widget.
 * Reference screenshot:
   [https://snipboard.io/gmWyYN.jpg](https://snipboard.io/gmWyYN.jpg)
 * Kind regards,
   Laca from Trustindex
 *  Thread Starter [creativedays](https://wordpress.org/support/users/creativedays/)
 * (@creativedays)
 * [5 days, 14 hours ago](https://wordpress.org/support/topic/reviews-not-showing-only-the-widget-header/#post-18892718)
 * Thank you! We have missed this.

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [creativedays](https://wordpress.org/support/users/creativedays/)
 * Last activity: [5 days, 14 hours ago](https://wordpress.org/support/topic/reviews-not-showing-only-the-widget-header/#post-18892718)
 * Status: resolved