RFQ Cart STILL empty.

Resolved dlambing
(@dlambing)

8 years, 10 months ago

LOVE the RFQ Toolkit Plugin and its possibilities. 🙂

The WooCommerce shop I’m working on has both RFQ and Normal Products… Products with RFQ enabled (no prices) and Products WITH prices (Normal Checkout). I have enabled RFQ for those products where customers ask for a quote, and disabled (un-checked) those products with prices and can be sold.

I have setup RFQ Toolkit for Normal Checkout, placed the [gpls_woo_rfq_get_cart_sc] short-code on the Request for Quote Page and selected that Page.

The problem continues as this: The Request for Quote Page is still empty, no matter the product selected. The Normal Cart still works, as I can add products WITH prices attached to that Cart and proceed to Checkout as usual. When I select “Request a Quote”, I receive the “Product was successfully added to quote request.” and the “View Cart” button (which points to my Quote Request” Page, but viewing the Cart shows that it is Empty (Your Quote Request List is Currently Empty.) 🙁

I have tried a different Theme, even the StoreFront theme from WooCommerce, and still this issue continues.

What am I missing?

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Neah Plugins
(@gplsaver)

8 years, 10 months ago

1:Can you add these lines to your wp-config.php file:
define( ‘WP_DEBUG’, true );
define( ‘WP_DEBUG_LOG’, true );

Try to add quote request items and then post the log here.

Also, when plugin was installed it created a default quote request page. Is that page still there? what happens if you use that page instead?
Thread Starter dlambing
(@dlambing)

8 years, 10 months ago
Silly question… WHERE does this Log File exist? or more specifically… where do BOTH log files get stored?
- This reply was modified 8 years, 10 months ago by dlambing.
- This reply was modified 8 years, 10 months ago by stephencottontail.
Plugin Author Neah Plugins
(@gplsaver)

8 years, 10 months ago

You can start here:
https://codex.ww.wp.xz.cn/Debugging_in_WordPress

Plugin Author Neah Plugins
(@gplsaver)

8 years, 9 months ago

try the latest update

chrisclssys
(@chrisclssys)

8 years, 9 months ago

Hi there, I had this problem and the cart would keep emptying. I found it was a plugin – that was conflicting with this plugin after deativation it worked!

This might help you out the plugin in question was “query monitor” plugin.

Thread Starter dlambing
(@dlambing)

8 years, 9 months ago

chris,

In the end, I suspect I accidentally editied one of the RFQ plugin PHP files… which caused the problem. Once I completely removed the Plugin and template files that were pushed to the WooCommerce plugin… The whole thing started working.

Plugin Author Neah Plugins
(@gplsaver)

8 years, 9 months ago

My thanks to both of you for reporting.

“This might help you out the plugin in question was “query monitor” plugin”
Yes it does help to know this. I will check the plugin to see what the issue is for the future.