Title: roles missing
Last modified: October 18, 2018

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# roles missing

 *  Resolved [mouath](https://wordpress.org/support/users/mouath/)
 * (@mouath)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/roles-missing-2/)
 * when woocommerce is enabled users roles disappear, we can’t edit, add or view
   any roles for any user. Can you help?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [mtruitt](https://wordpress.org/support/users/mtruitt/)
 * (@mtruitt)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/roles-missing-2/#post-10793249)
 * Please follow this post – [https://wordpress.org/support/topic/before-posting-gather-the-following-details/](https://wordpress.org/support/topic/before-posting-gather-the-following-details/)
 * WooCommerce only adds Customer and Store Manager roles and permissions specific
   to each. This is most likely a theme or plugin conflict.
 *  Thread Starter [mouath](https://wordpress.org/support/users/mouath/)
 * (@mouath)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/roles-missing-2/#post-10793340)
 * i found this, its seems its bug here’s the Github issue regarding it which can
   be found at [https://github.com/woocommerce/woocommerce/issues/21579](https://github.com/woocommerce/woocommerce/issues/21579)
 * It seems you patched this bug for Version 3.5 but they have not yet released 
   a backport patch for it to version 3.4.6 which your site is currently using.
 * In [https://github.com/woocommerce/woocommerce/issues/21546](https://github.com/woocommerce/woocommerce/issues/21546)
 *  [mtruitt](https://wordpress.org/support/users/mtruitt/)
 * (@mtruitt)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/roles-missing-2/#post-10793492)
 * If you are on multisite then yes that is specific to that. It works fine on normal
   installs.
 *  Thread Starter [mouath](https://wordpress.org/support/users/mouath/)
 * (@mouath)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/roles-missing-2/#post-10793518)
 * yes I am on multisite
 *  [tamibon](https://wordpress.org/support/users/tamibon/)
 * (@tamibon)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/roles-missing-2/#post-10793780)
 * Thanks for this. I have the same problem using multisite
 *  Plugin Support [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * (@slash1andy)
 * Automattic Happiness Engineer
 * [7 years, 7 months ago](https://wordpress.org/support/topic/roles-missing-2/#post-10793876)
 * Hey again!
 * This actually got resolved in 3.4.7, which is out now! Go update and it should
   be fixed 🙂
 *  Thread Starter [mouath](https://wordpress.org/support/users/mouath/)
 * (@mouath)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/roles-missing-2/#post-10796453)
 * yes your right, it got fixed after upgrading to 3.4.7. excellent. thanks

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘roles missing’ is closed to new replies.

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 * 7 replies
 * 4 participants
 * Last reply from: [mouath](https://wordpress.org/support/users/mouath/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/roles-missing-2/#post-10796453)
 * Status: resolved