Title: Root directory Fail [fail] is Writeable by php Last modified: August 21, 2016 --- # Root directory Fail [fail] is Writeable by php * Resolved [henrywyer](https://wordpress.org/support/users/henrywyer/) * (@henrywyer) * [12 years, 7 months ago](https://wordpress.org/support/topic/root-directory-fail-fail-is-writeable-by-php/) * Hi I am transfering a site from a local server to the remote host, i have used duplicator before and not had a problem. viewing a similar post i have tried reseting permissions on the installer.php file he also mentioned turning Open Base Dir: Off but this doesn’t seem to have worked, the other file is zipped and it doesnt let me change the permissions from 111 should i unzip it?. I have spoken to the web-host who seems to think that something my be wrong with the installer.php file? Any suggestions on what to do next would be appreciated! * Root DirectoryFail Path: /hermes/bosoraweb168/b1017/ipg.hihodesignscom [Fail] Is Writable by PHP [Pass] Contains only one zip file Result = 5285fa55815a02097_20131115_hihodesignscom_package. zip Note: Manual extraction still requires the package.zip file * Safe Mode OffPass MySQL SupportPass PHP Version: 5.3.13 (PHP 5.2.17+ is required) Pass * CHECKS Web Server: Apache Good Open Base Dir: Off Good * [http://wordpress.org/plugins/duplicator/](http://wordpress.org/plugins/duplicator/) Viewing 9 replies - 1 through 9 (of 9 total) * Thread Starter [henrywyer](https://wordpress.org/support/users/henrywyer/) * (@henrywyer) * [12 years, 7 months ago](https://wordpress.org/support/topic/root-directory-fail-fail-is-writeable-by-php/#post-4321490) * I am using ipage for the web host have u heard of anybody else having problems running the installer.php with them? * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [12 years, 7 months ago](https://wordpress.org/support/topic/root-directory-fail-fail-is-writeable-by-php/#post-4321510) * Hey Henry, * The issue needs to be fixed at your host. The plugin is using standard PHP calls. If PHP doesn’t have permissions then it can’t do its job… I would make them work with you (that is why your paying for the service) and tell them it works fine on thousands of other hosts, but for some reason in your particular environment its just not working… * Cheers~ * [AJ's WebCreations](https://wordpress.org/support/users/dna-webdesign/) * (@dna-webdesign) * [12 years, 5 months ago](https://wordpress.org/support/topic/root-directory-fail-fail-is-writeable-by-php/#post-4321641) * Did you get this worked out with them yet? I am trying to install a site for a client that is using Ipage and I am getting the same issues. * [gr0undzer084](https://wordpress.org/support/users/gr0undzer084/) * (@gr0undzer084) * [12 years, 4 months ago](https://wordpress.org/support/topic/root-directory-fail-fail-is-writeable-by-php/#post-4321656) * I am having this issue as well, but this on my private server. Anyone know how to fix this? * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [12 years, 4 months ago](https://wordpress.org/support/topic/root-directory-fail-fail-is-writeable-by-php/#post-4321657) * Hey Guys, * Checkout this section on the FAQs I believe it may help with this issue: -> Browse to: [http://lifeinthegrid.com/duplicator-faq](http://lifeinthegrid.com/duplicator-faq)- > Find section: “3. Troubleshoot=> Permission” * These are the best suggestions I have… If your on your own server you should also double check the forums for whatever web-server your running to make sure PHP has the right assess to the location where you are trying to run the script. * Hope that helps! * [allyenw](https://wordpress.org/support/users/allyenw/) * (@allyenw) * [11 years, 10 months ago](https://wordpress.org/support/topic/root-directory-fail-fail-is-writeable-by-php/#post-4321671) * My Mac automatically unzips zip files after download. I originally uploaded the unzipped archive folder and got the same error. * I re-zipped it, uploaded that archive file and the install worked without the permissions error. * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [11 years, 10 months ago](https://wordpress.org/support/topic/root-directory-fail-fail-is-writeable-by-php/#post-4321672) * Thanks for that update [@allyenw](https://wordpress.org/support/users/allyenw/)! * [mityakoval](https://wordpress.org/support/users/mityakoval/) * (@mityakoval) * [11 years, 7 months ago](https://wordpress.org/support/topic/root-directory-fail-fail-is-writeable-by-php/#post-4321674) * I’ve had the same issue on my localhost. Solved: `chmod -R 777 *folder with your installer.php and *.zip*` It’s a risky business. Don’t forget to change the permissions back. * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [11 years, 7 months ago](https://wordpress.org/support/topic/root-directory-fail-fail-is-writeable-by-php/#post-4321675) * Thanks for the update [@mityakoval](https://wordpress.org/support/users/mityakoval/)! * Some times these issues can also be solved by setting the files/folders to another owner with the chown command, this will alleviate the need for 777… * Cheers~ Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Root directory Fail [fail] is Writeable by php’ is closed to new replies. * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985) * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/) * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq) * [Support Threads](https://wordpress.org/support/plugin/duplicator/) * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/duplicator/reviews/) * 9 replies * 6 participants * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/root-directory-fail-fail-is-writeable-by-php/#post-4321675) * Status: resolved