RSS feed problems

  • Resolved davert318

    (@davert318)


    6 days, 14 hours ago

    With the anti-crawler feature on, the RSS feed doesn’t work due to the timer. I tried setting it as an excluded page but that setting doesn’t get remembered when I click Save Changes.

    The page I need help with: [log in to see the link]

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  • Plugin Support sergecleantalk

    (@sergecleantalk)

    6 days, 14 hours ago

    Hello,

    Please check your SpamFireWall logs for RSS-related records:

    https://cleantalk.org/my/show_sfw

    Then add found IP addresses to your SpamFireWall personal lists:

    https://cleantalk.org/help/sfw-blacklist-usage

    Did it help?

    Thread Starter davert318

    (@davert318)

    6 days, 14 hours ago

    That was handy! I found at least one RSS pull from myself, complaining “hostname is not defined.” I can whitelist myself but I’d like the RSS feed to be available to everyone. Oddly, I only found the one record, though there should be a bunch there. … oh, I see 18 hits. OK.

    Wow, look at all those crawlers.

    Is there any way for it to make the RSS feed really public?

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    6 days, 13 hours ago

    Thank you for your reply.

    We need more information to investigate the issue. Could you please contact us via our private ticket system and send us a screenshot of your RSS request from the SpamFireWall log?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    3 days ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

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