Title: RSS XML issues Last modified: November 26, 2018 --- # RSS XML issues * Resolved [remainseatedplease](https://wordpress.org/support/users/remainseatedplease/) * (@remainseatedplease) * [7 years, 6 months ago](https://wordpress.org/support/topic/rss-xml-issues/) * Hey there * Our feed is served using PowerPress and blubrry. We’ve had our show up for 4 years and this past month we’ve been having some issues. I published a new show yesterday but only overcast has seen it. iTunes hasn’t seen the latest episode and android’s podcast app and blubrry’s listing themselves haven’t shown the last 2 episodes. I checked the feed on CastFeedValidator and got this: * > [View post on imgur.com](https://imgur.com/w618XwX) * Checked the RSS on iTunes connect’s side and got this: * > [View post on imgur.com](https://imgur.com/m8PFyqu) * Lastly, the error I got from a friend’s feed on Android was this: * > [View post on imgur.com](https://imgur.com/57On4YD) * Here’s our feed address according to PowerPress, just in case: [https://remainseatedplease.com/feed/podcast/](https://remainseatedplease.com/feed/podcast/) * Back in September or maybe even August we switched over to SSL but that more than predates an issued we’ve been having. I did see a forum post that pointed at that being a potential issue sometimes. I had someone implement for me on Fiverr so I could just reach our to them if that’s the issue. * Seems something is for sure a miss here but I just don’t know enough to know how to fix it. If anyone has any helpful advice or would like to help troubleshoot I’d be very grateful and if you’re in the LA area I can treat you to lunch or a night at the magic castle. Let me know. Thanks! Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Support [Shawn](https://wordpress.org/support/users/shawnogordo/) * (@shawnogordo) * [7 years, 6 months ago](https://wordpress.org/support/topic/rss-xml-issues/#post-10919149) * Something is injecting blank lines at the top of your podcast RSS feed and that’s causing the feed to break. Usually, this is caused by conflicts with your WordPress theme or plugins outside of PowerPress. Try this: Try this: 1.) Log into your WordPress site 2.) Go to PowerPress >> Settings, Advanced Mode >> Feeds 3.) Check the box next to “Do not allow other plugins to modify podcast feeds.” and click the Save Changes button at the bottom of the page * And then run your feed thru CastFeedValidator again and see if it validates. * Thread Starter [remainseatedplease](https://wordpress.org/support/users/remainseatedplease/) * (@remainseatedplease) * [7 years, 6 months ago](https://wordpress.org/support/topic/rss-xml-issues/#post-10919329) * Thanks so much for getting back to me! * So I checked the box about 45 minutes ago and am still getting: “Basic Feed Validation OK… Error * [http://castfeedvalidator.com/cache/RSS_5bfc888949c42.rss](http://castfeedvalidator.com/cache/RSS_5bfc888949c42.rss) is invalid XML, likely due to invalid characters. XML error: Reserved XML Name at line 4, column 39” * I’m also getting the “Can’t parse your feed” error on iTunes connect. I reached out to my cousin to have him check on the android feed but I haven’t heard back. Still nothing refreshing in iTunes. Our blubrry feed at [https://www.blubrry.com/remainseatedplease/](https://www.blubrry.com/remainseatedplease/) still only goes up to our 10/26/2018 episode. * Thanks again for helping out! * Plugin Support [Shawn](https://wordpress.org/support/users/shawnogordo/) * (@shawnogordo) * [7 years, 6 months ago](https://wordpress.org/support/topic/rss-xml-issues/#post-10923634) * There are still blank lines at the top of your feed, and that needs to be fixed. This page has suggestions on things you can try to diagnose the problem: [https://create.blubrry.com/resources/powerpress/using-powerpress/diagnosing-feed-andor-player-issues-with-powerpress/](https://create.blubrry.com/resources/powerpress/using-powerpress/diagnosing-feed-andor-player-issues-with-powerpress/) * If you open your feed URL right now in Google Chrome, you’ll see the blank space at the top. You want to get it so there’s no blank space. One quick thing to try would be to switch to one of the default WordPress themes such as 2017. If you do that, and the space goes away, then the problem is being caused by your WordPress theme and you’ll either need to get a different theme or contact the theme developer for support. * Thread Starter [remainseatedplease](https://wordpress.org/support/users/remainseatedplease/) * (@remainseatedplease) * [7 years, 6 months ago](https://wordpress.org/support/topic/rss-xml-issues/#post-10923694) * Copy that. Thanks Shawn! Will report back. * Thread Starter [remainseatedplease](https://wordpress.org/support/users/remainseatedplease/) * (@remainseatedplease) * [7 years, 6 months ago](https://wordpress.org/support/topic/rss-xml-issues/#post-10923801) * Switched to the “twenty seventeen” theme from wp. No change on the XML in chrome yet but maybe it’ll take a bit to update? * I noticed chrome is reporting some scripts from “unauthebticated sources” are being blocked. This is news to me. If I ignore it, it looks like the typekit fonts that aren’t loaded when “blocked” get loaded. If I turn off the typekit plugin, I still have the error. Idk if this helps at all or not? I really appreciate the help. Thanks. * Plugin Support [Shawn](https://wordpress.org/support/users/shawnogordo/) * (@shawnogordo) * [7 years, 6 months ago](https://wordpress.org/support/topic/rss-xml-issues/#post-10924253) * If switching the theme didn’t help, the next thing to do is to deactivate all plugins except PowerPress and then look at the feed. If the blank space is still there, make sure all elements of your WordPress installation are up to date ( core WordPress, theme, and all plugins). If, at this point, the blank space goes away, reactivate you plugins one at a time, checking the feed after each reactivation. If you notice the blank space returning after a plugin is reactivated, then you know that plugin is the culprit and you’ll either need to stop using it or you’ll need to contact the plugin developer for support. * Thread Starter [remainseatedplease](https://wordpress.org/support/users/remainseatedplease/) * (@remainseatedplease) * [7 years, 6 months ago](https://wordpress.org/support/topic/rss-xml-issues/#post-10924479) * Thanks so much for helping. It was still giving me guff but I did go to double check that my wordpress was up to date and while it was, I decided to just do a re-install anyway. Voila. I’ll probably just do that first from now on. What a pain. Thanks so much. I wanted to donate to the plugin but it just routed me to the hosting page. Let me know if there’s a place I can do a one time donation. Thanks Shawn! * Plugin Support [Shawn](https://wordpress.org/support/users/shawnogordo/) * (@shawnogordo) * [7 years, 6 months ago](https://wordpress.org/support/topic/rss-xml-issues/#post-10927367) * Glad to see you found a solution. If you’d like to support PowerPress, the best thing you can do is write a review: [https://wordpress.org/support/plugin/powerpress/reviews/?rate=5#new-post](https://wordpress.org/support/plugin/powerpress/reviews/?rate=5#new-post) * These reviews help us with future development of the plugin, and we’d really appreciate it! Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘RSS XML issues’ is closed to new replies. * ![](https://ps.w.org/powerpress/assets/icon.svg?rev=2849869) * [PowerPress Podcasting plugin by Blubrry](https://wordpress.org/plugins/powerpress/) * [Frequently Asked Questions](https://wordpress.org/plugins/powerpress/#faq) * [Support Threads](https://wordpress.org/support/plugin/powerpress/) * [Active Topics](https://wordpress.org/support/plugin/powerpress/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/powerpress/unresolved/) * [Reviews](https://wordpress.org/support/plugin/powerpress/reviews/) ## Tags * [solved](https://wordpress.org/support/topic-tag/solved/) * 8 replies * 2 participants * Last reply from: [Shawn](https://wordpress.org/support/users/shawnogordo/) * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/rss-xml-issues/#post-10927367) * Status: resolved