Title: Rules Is Column Empty
Last modified: May 23, 2025

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# Rules Is Column Empty

 *  Resolved [mattcnc](https://wordpress.org/support/users/mattcnc/)
 * (@mattcnc)
 * [1 year ago](https://wordpress.org/support/topic/rules-is-column-empty/)
 * Hey,
   Not sure why but IS column in Filters and Rules is empty.When I added additional
   rule and saved changes all my rules with empty fields returned an empty string.
 * So, products ended up with empty names for example.
 * ![](https://prnt.sc/aOAbLbbmg6JE)
 * [https://prnt.sc/aOAbLbbmg6JE](https://prnt.sc/aOAbLbbmg6JE)
 * Can you please look into it ASAP?
   I already tried duplicating my original feed
   and it gets duplicated with empty values.
 * Thanks,
 * Matt

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [mattcnc](https://wordpress.org/support/users/mattcnc/)
 * (@mattcnc)
 * [1 year ago](https://wordpress.org/support/topic/rules-is-column-empty/#post-18487560)
 * Hey [@rymerakristel](https://wordpress.org/support/users/rymerakristel/),
 * Could you or someone from the team have look into this issue?
 * Thanks
 * Matt
 *  Plugin Support [Jeff Alvarez](https://wordpress.org/support/users/superlemon1998/)
 * (@superlemon1998)
 * [1 year ago](https://wordpress.org/support/topic/rules-is-column-empty/#post-18488461)
 * HI [@mattcnc](https://wordpress.org/support/users/mattcnc/) ,
 * Looking at your rules, you are using the contains rules it seems that you are
   making it empty?
 * [https://ibb.co/gb6CVWDx](https://ibb.co/gb6CVWDx)
 * You are checking if the product contains word X and if true then you set the 
   product name to empty. Perhaps you were looking for find and replace?[https://adtribes.io/knowledge-base/creating-find-replace-rules/](https://adtribes.io/knowledge-base/creating-find-replace-rules/)
 *  Thread Starter [mattcnc](https://wordpress.org/support/users/mattcnc/)
 * (@mattcnc)
 * [1 year ago](https://wordpress.org/support/topic/rules-is-column-empty/#post-18488705)
 * [@superlemon1998](https://wordpress.org/support/users/superlemon1998/), I had
   all the rules filled in.
   The moment I save it they are all gone!
 * That’s the issue!
 *  Plugin Support [rymerakristel](https://wordpress.org/support/users/rymerakristel/)
 * (@rymerakristel)
 * [1 year ago](https://wordpress.org/support/topic/rules-is-column-empty/#post-18493195)
 * Hello [@mattcnc](https://wordpress.org/support/users/mattcnc/) ,
   Can you share
   the sample Rule Mapping screenshot before clicking the Save button so that we
   can check what values under IS. I tried it on my end and I can save it with no
   issue. Also, may I know the Pro plugin version that you have? If you are an Elite
   user, please message us here so we can do further checking.[https://adtribes.io/support/](https://adtribes.io/support/)
 *  Thread Starter [mattcnc](https://wordpress.org/support/users/mattcnc/)
 * (@mattcnc)
 * [1 year ago](https://wordpress.org/support/topic/rules-is-column-empty/#post-18497502)
 * Hi [@rymerakristel](https://wordpress.org/support/users/rymerakristel/),
 * Here is the screenshot of rule mapping. I filled in the IS column as I had it
   prior to everything disappearing from it.
 * [https://prnt.sc/aLuvwv44kia9](https://prnt.sc/aLuvwv44kia9)
 * Then after I hit save and open rules again, the IS column has empty values.
   [https://prnt.sc/o5pwXRdE5sDS](https://prnt.sc/o5pwXRdE5sDS)
   This is a big problem, because if I wanted to add additional rule now, I would
   have to fill in every single IS field again. Otherwise, if I just add a rule 
   and leave all the old rules empty inside the IS column, they will get saved with
   empty string. For example, my product titles in feed will be empty, because IS
   column has empty value.My current version is 13.4.3I have tested on a few rollbacks
   and the issue persisted.
 * I have tried updating the plugin, but unfortunately on all versions 13.4.4 and
   above, the rules page does not even load! I get an alert and even if I click 
   wait 5 times, it never loads the page. That’s potentially another issue.
   I have
   tried newest version 13.4.4.2 with all other plugins turned off, aside from Woocommerce
   and Product Feed PRO, and got the same problem.
 * 
   [https://prnt.sc/rHD2Wuv8NeDB](https://prnt.sc/rHD2Wuv8NeDB)
 * 
   Maybe, I have too many rules (53) ?
 *  Thread Starter [mattcnc](https://wordpress.org/support/users/mattcnc/)
 * (@mattcnc)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/rules-is-column-empty/#post-18534380)
 * Hey, I’m not sure why this was marked as resolved. I provided you with additional
   information, as requested, but haven’t heard back.
 * Could you please advise?
 * Thanks
   Matt
 *  Thread Starter [mattcnc](https://wordpress.org/support/users/mattcnc/)
 * (@mattcnc)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/rules-is-column-empty/#post-18573780)
 * [@rymerakristel](https://wordpress.org/support/users/rymerakristel/) any update
   on the above?
 * Thanks,
   Matt

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Rules Is Column Empty’ is closed to new replies.

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 * 7 replies
 * 3 participants
 * Last reply from: [mattcnc](https://wordpress.org/support/users/mattcnc/)
 * Last activity: [10 months, 3 weeks ago](https://wordpress.org/support/topic/rules-is-column-empty/#post-18573780)
 * Status: resolved