• Resolved Thomas

    (@thehinesgaphideaway)


    Hi, I have 3 Rules as follows:
    
    RULE 1
    Rule Type: Product Discount
    User/Role: Specific Roles
    Product Filter: Categories In List
    Role: B2B User
    Select Multiple Categories: A Single Specific Category
    Discount Type: Percent
    Amount: 3
    Name: SBP3
    
    RULE 2
    Rule Type: Product Discount
    User/Role: Specific Roles
    Product Filter: Product In List
    Role: B2B User
    Select Multiple Products: A Single Specific Product That is Part of RULE 1 Category
    Discount Type: Percent
    Amount: 95
    Name: SBP4
    
    RULE 3
    Rule Type: Product Discount
    User/Role: Specific Users
    Product Filter: All Products
    User: A specific User
    Discount Type: Percent
    Amount: 50
    Name: SBP5
    
    The Expected Behavior is:
    
    1) 3% will apply to products under the Specific CATEGORY, then,
    2) 95% will apply to the specific PRODUCT(even though Rule 1 exists for it, too)
    3) 50% will apply to ALL other products when the specific user is logged and will also see Rules 1 and 2 Applied.
    
    At present, Rules 1 and 2 apply without issues. But once the 3rd rule is enabled, ALL rules are removed and the logged in user sees the regular price without any rules applied to any products.  If we disable Rules 1 and 2, then the logged in user sees the 50% discount applied to all products. 
    
    Please image of issue.

    View post on imgur.com

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @thehinesgaphideaway ,

    Thank you for reaching us. Actually, this is not an issue of dynamic rules, you need to set the rules priority-wise. The order should be like this:

    RULE 1
    Rule Type: Product Discount
    User/Role: Specific Users
    Product Filter: All Products
    User: A specific User
    Discount Type: Percent
    Amount: 50
    Name: SBP5

    RULE 2
    Rule Type: Product Discount
    User/Role: Specific Roles
    Product Filter: Categories In List
    Role: B2B User
    Select Multiple Categories: A Single Specific Category
    Discount Type: Percent
    Amount: 3
    Name: SBP3

    RULE 3
    Rule Type: Product Discount
    User/Role: Specific Roles
    Product Filter: Product In List
    Role: B2B User
    Select Multiple Products: A Single Specific Product That is Part of RULE 1 Category
    Discount Type: Percent
    Amount: 95
    Name: SBP4

    This way, it will apply 50% discount on all products first, after that it will apply 3% discount to your specific category and then it will apply 95% discount to your specific product.

    We will be adding a drag & drop option in dynamic rule very soon so that you can just drag your rules according to your need. But for the time being you need to rearrange it manually. Let me know if that helps.

    Thread Starter Thomas

    (@thehinesgaphideaway)

    Got it. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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