Title: Rules Update Error
Last modified: May 30, 2019

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# Rules Update Error

 *  Resolved [laurens4](https://wordpress.org/support/users/laurens4/)
 * (@laurens4)
 * [7 years ago](https://wordpress.org/support/topic/rules-update-error/)
 * On my dashboard it says, “The last rules update for the Wordfence Web Application
   Firewall was unsuccessful. The last successful update check was April 11, 2019
   11:47 pm, so this site may be missing new rules added since then. You may wait
   for the next automatic attempt at June 4, 2019 8:27 pm or try to Manually Update
   by clicking the “Manually Refresh Rules” button below the Rules list.”
 * However, when I try to manually refresh, a pop-up appears with the following 
   error message: “No rules were updated. Please verify your website can reach the
   Wordfence servers.”
 * I’m using Wordfence 7.3.2 and WordPress 5.2.1.
 * Last week I tried deleting the rules.php as suggested in this post ([https://wordpress.org/support/topic/rules-update-failing/](https://wordpress.org/support/topic/rules-update-failing/)),
   but the rules have not yet re-populated.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [wfphil](https://wordpress.org/support/users/wfphil/)
 * (@wfphil)
 * [7 years ago](https://wordpress.org/support/topic/rules-update-error/#post-11597762)
 * Hi [@laurens4](https://wordpress.org/support/users/laurens4/),
 * I would like to have a look at your Wordfence diagnostics report. Please go to
   the top of the “**_Diagnostics_**” tab on the Wordfence “**_Tools_**” page. There
   will be a “**_SEND REPORT BY EMAIL_**” button to send the diagnostics report.
   Enter **_wftest [at] wordfence [dot] com_** as the email and **_[@laurens4](https://wordpress.org/support/users/laurens4/)_**
   as the forum username please.
 * Once you have emailed me the diagnostics report can you reply here to let me 
   know that it has been sent. This is important in the unlikely event that your
   installation of WordPress is having an issue with sending mail.
 * Thank you.
 *  Thread Starter [laurens4](https://wordpress.org/support/users/laurens4/)
 * (@laurens4)
 * [7 years ago](https://wordpress.org/support/topic/rules-update-error/#post-11609738)
 * Thank you, [@wfphil](https://wordpress.org/support/users/wfphil/). I just sent
   you the report. I will wait for your further guidance.
 *  Thread Starter [laurens4](https://wordpress.org/support/users/laurens4/)
 * (@laurens4)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/rules-update-error/#post-11625007)
 * Hello [@wfphil](https://wordpress.org/support/users/wfphil/), I sent the diagnostic
   report 5 days ago. When do you think I’ll receive a response regarding how to
   repair the rules update error?
 * Thank you.
 *  Plugin Support [wfphil](https://wordpress.org/support/users/wfphil/)
 * (@wfphil)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/rules-update-error/#post-11626835)
 * Hi [@laurens4](https://wordpress.org/support/users/laurens4/)
 * Thank you for sending the report.
 * Can you ask your hosting provider to install the cURL extension for PHP on the
   server and see if that resolves it.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Rules Update Error’ is closed to new replies.

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## Tags

 * [rules](https://wordpress.org/support/topic-tag/rules/)

 * 4 replies
 * 2 participants
 * Last reply from: [wfphil](https://wordpress.org/support/users/wfphil/)
 * Last activity: [6 years, 12 months ago](https://wordpress.org/support/topic/rules-update-error/#post-11626835)
 * Status: resolved