Title: Sandbox Error
Last modified: August 17, 2023

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# Sandbox Error

 *  [q23](https://wordpress.org/support/users/q23/)
 * (@q23)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/sandbox-error-3/)
 * Dear Support Team,
   I can´t use the sandbox. I logged in with the credentials 
   of developer.dhl.com but it`s not working. If I click on “create label” in an
   order, this error comes up: Please, provide a participation number for the shipping
   method in the DHL shipping settings.How can I use the sandbox modus?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsandbox-error-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Saleem Summour](https://wordpress.org/support/users/sal4sup/)
 * (@sal4sup)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/sandbox-error-3/#post-17017223)
 * Hello [@q23](https://wordpress.org/support/users/q23/),
 * Could you kindly check the instructions provided here: [https://github.com/shadimanna/dhl-logistic-services-for-woocommerce/wiki/Documentation#settings ](https://github.com/shadimanna/dhl-logistic-services-for-woocommerce/wiki/Documentation#settings )?
   Specifically, refer to instructions 5 through 8.
 * Additionally, Can you please share the exact error message you encounter while
   attempting to create a label?
 * Thank you.

Viewing 1 replies (of 1 total)

The topic ‘Sandbox Error’ is closed to new replies.

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## Tags

 * [dhl](https://wordpress.org/support/topic-tag/dhl/)

 * 1 reply
 * 2 participants
 * Last reply from: [Saleem Summour](https://wordpress.org/support/users/sal4sup/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/sandbox-error-3/#post-17017223)
 * Status: not resolved