Title: Save failed
Last modified: October 29, 2019

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# Save failed

 *  Resolved [Rubén Sanz](https://wordpress.org/support/users/rubensanz/)
 * (@rubensanz)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/save-failed-2/)
 * When saving changes, a blank or error page is not allowed.
 * How can I solve that?

Viewing 1 replies (of 1 total)

 *  Plugin Support [DraftPress Support Team](https://wordpress.org/support/users/99robotsteam/)
 * (@99robotsteam)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/save-failed-2/#post-12080065)
 * Hello [@rubensanz](https://wordpress.org/support/users/rubensanz/) – It seems
   like this might be a case of a plugin/theme conflicting with the HFCM plugin.
 * Plugin or theme conflicts can cause our product to function unexpectedly or not
   at all, which is why testing for this conflict is very important.
    ​ ​We recommend
   that you perform this test on your **staging site** and that you **backup your
   site**.  If you do not have a staging site then you might not be able to perform
   this test as deactivating plugins or your theme will greatly impact the look 
   and functionality of your site.
 * Before you perform this test please make sure you have the latest version of 
   our [product](https://99robots.com/docs/how-to-update-a-product/), [WordPress](https://codex.wordpress.org/Updating_WordPress)
   and [PHP](https://99robots.com/docs/how-to-update-your-php-version/).
    1. Deactivate all other plugins on your site besides our plugin
    2. Test to see if the plugins features work as you would expect.  If they do work
       then you have a plugin conflict.  You should now activate each plugin on your
       site one by one until our plugin’s features do not work.  This will help you
       determine what plugin exactly is causing the conflict.
    3. If our product still is not functioning properly, then you can try to deactivate
       your theme to see if there is a theme conflict.  This is the last resort and
       should only be done if you have a staging site or your site has not gone live
       yet.  If our product works after deactivating your theme then you have a theme
       conflict, but if our product still does not work then it appears that our product
       has a bug.
    4. If you have completed all of these tests and our product does not function properly
       with a default WordPress theme like twenty seventeen and all plugins deactivated,
       then it seems that our product has a bug and we will continue to work with you
       to solve this issue.
 * Please let us know if you have any questions about this conflict testing procedure&
   please keep us updated.
 * Thank you,

Viewing 1 replies (of 1 total)

The topic ‘Save failed’ is closed to new replies.

 * ![](https://ps.w.org/header-footer-code-manager/assets/icon-256x256.png?rev=2681303)
 * [Header Footer Code Manager](https://wordpress.org/plugins/header-footer-code-manager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/header-footer-code-manager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/header-footer-code-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/header-footer-code-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/header-footer-code-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/header-footer-code-manager/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [DraftPress Support Team](https://wordpress.org/support/users/99robotsteam/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/save-failed-2/#post-12080065)
 * Status: resolved