Save template error

  • Resolved maudinbrussels

    (@maudinbrussels)


    1 year ago

    Hello, since Monday and following the recent update, I have been unable to access or save my owner templates. Could you please advise if there is a solution to this issue, or am I the only one experiencing this problem?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milos

    (@miloss84)

    1 year ago

    Hi  there,

    Thanks for contacting us.

    To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor) If it solves the issue reactivate them one by one to find the culprit.

    If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

    Looking forward to your reply.

    Kind regards,

    • This reply was modified 1 year ago by Milos.
    Thread Starter maudinbrussels

    (@maudinbrussels)

    1 year ago

    I found the solution by unhooking the new cloud function I was able to access my models template. The problem comes from this new function

    petruska1

    (@petruska1)

    1 year ago

    I experienced the same issue when trying to save templates, and it seems to be resolved in the same way mentioned in the previous message. I’m sharing this in case it’s helpful to identify what might be causing the function to fail.

    Perhaps it happens because I’m not logged into Elementor or because I’m not using the PRO version.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Save template error’ is closed to new replies.

  • 3 replies
  • 3 participants
  • Last reply from: petruska1
  • Last activity: 1 year ago
  • Status: resolved