Title: Saving does not work Last modified: April 7, 2020 --- # Saving does not work * [vogtpl](https://wordpress.org/support/users/vogtpl/) * (@vogtpl) * [6 years, 2 months ago](https://wordpress.org/support/topic/saving-does-not-work/) * Dear Team, * Maybe you haven’t seen my post: If I try to save a picture then it just resets to the original picture and nothing is saved. * My post_max_size is on 20. So that should be not the problem if Minimum is 16. * Kind Regards, Markus Viewing 15 replies - 1 through 15 (of 42 total) 1 [2](https://wordpress.org/support/topic/saving-does-not-work/page/2/?output_format=md) [3](https://wordpress.org/support/topic/saving-does-not-work/page/3/?output_format=md) [→](https://wordpress.org/support/topic/saving-does-not-work/page/2/?output_format=md) * Plugin Author [Dev](https://wordpress.org/support/users/devadattas/) * (@devadattas) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12662097) * [@vogtpl](https://wordpress.org/support/users/vogtpl/) Please let us know what is the error you are seeing in your PHP Error Logs? * [rudid](https://wordpress.org/support/users/rudid/) * (@rudid) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12668445) * Hello Team, * I have the same issue. Just installed and used for the first time the plugin. It does not save changes. There is no error. Also UNDO doesn’t seem do work. * Plugin Author [Dev](https://wordpress.org/support/users/devadattas/) * (@devadattas) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12669064) * [@rudid](https://wordpress.org/support/users/rudid/) Please check your php error logs and let us know if you see any errors while saving? * [robinhoodsbay](https://wordpress.org/support/users/robinhoodsbay/) * (@robinhoodsbay) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12672529) * I too have very recently downloaded and installed WP Paint and find the same issue of not saving. * When I press save it appears to immediately undo all the changes and then go through the process of saving, but the image info still shows the original date, so presumably fails to save. * No errors are shown in the error log. * I very recently updated php to v7.3, but have tried going back to v7.2 with the same result. * I am running v5.4 of WordPress * The package, apart from this issue, appears to be just what I was looking for so I hope we can get it working. If you need any further information to help please ask. * Plugin Author [Dev](https://wordpress.org/support/users/devadattas/) * (@devadattas) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12672568) * [@robinhoodsbay](https://wordpress.org/support/users/robinhoodsbay/) [@rudid](https://wordpress.org/support/users/rudid/) [@vogtpl](https://wordpress.org/support/users/vogtpl/) Can you please check if your `allow_url_include` in `php.ini` is turned on. The plugin cannot save if` allow_url_include` is turned off. Please check the value of this setting in your PHP info. - This reply was modified 6 years, 1 month ago by [Dev](https://wordpress.org/support/users/devadattas/). * Thread Starter [vogtpl](https://wordpress.org/support/users/vogtpl/) * (@vogtpl) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12701902) * Dear Dev, I changed the php.ini but nevertheless the bug still exists. Sorry, then the plugin is not usable… Kind Regards, Markus * Thread Starter [vogtpl](https://wordpress.org/support/users/vogtpl/) * (@vogtpl) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12720735) * Do you work on a solution to fix this? * KR Markus * Plugin Author [Dev](https://wordpress.org/support/users/devadattas/) * (@devadattas) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12723132) * [@vogtpl](https://wordpress.org/support/users/vogtpl/) Please provide specific error messages showing on your PHP error logs for us to get to the root cause of the issue. * [rudid](https://wordpress.org/support/users/rudid/) * (@rudid) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12727863) * [@devadattas](https://wordpress.org/support/users/devadattas/) Hi Dev, I changed the php.ini. Still does not save the alterations. Does not prompt any error. Where can i look for the php error log.? * [kitkit85](https://wordpress.org/support/users/kitkit85/) * (@kitkit85) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12732725) * [26/Apr/2020:09:25:17 +0000] “POST /wp-admin/admin.php?page=wp-paint-edit-image& id=22266&_=5ea5536bc1f8a HTTP/1.1” 200 0 “[https://www.mywebsite.com/wp-admin/admin.php?page=wp-paint-edit-image&id=22266&_=0.9104655588532862”](https://www.mywebsite.com/wp-admin/admin.php?page=wp-paint-edit-image&id=22266&_=0.9104655588532862”);“ Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36” “ipipip” * i have the same situation .unable to save the image . the image destroyed straight away when i press save. * after added this as well allow_url_include = on - This reply was modified 6 years, 1 month ago by [kitkit85](https://wordpress.org/support/users/kitkit85/). * Plugin Author [Dev](https://wordpress.org/support/users/devadattas/) * (@devadattas) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12732754) * [@kitkit85](https://wordpress.org/support/users/kitkit85/) [@rudid](https://wordpress.org/support/users/rudid/) Please post your php error logs here with respect to this issue. That would help us identify the issue better for your specific environment(s). * [rudid](https://wordpress.org/support/users/rudid/) * (@rudid) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12733318) * [@devadattas](https://wordpress.org/support/users/devadattas/) Hi Dev, I checked the website error log. There is no error related to Wp paint. * Thread Starter [vogtpl](https://wordpress.org/support/users/vogtpl/) * (@vogtpl) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12736382) * I also have no errors… * Plugin Author [Dev](https://wordpress.org/support/users/devadattas/) * (@devadattas) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12737200) * [@vogtpl](https://wordpress.org/support/users/vogtpl/) [@rudid](https://wordpress.org/support/users/rudid/) [@kitkit85](https://wordpress.org/support/users/kitkit85/) We have updated WP Paint to 0.4.2, please upgrade to this latest version. In-case in after upgrading to the new version you get the following error: * `Sorry, invalid attachment` * Please check your `request_order` setting in `php.ini` and it should be set to`' GP'` as per the instructions here: [https://stackoverflow.com/a/5701703/177526](https://stackoverflow.com/a/5701703/177526) * Plugin Author [Dev](https://wordpress.org/support/users/devadattas/) * (@devadattas) * [6 years, 1 month ago](https://wordpress.org/support/topic/saving-does-not-work/#post-12737208) * A good way to debug it would be to check the following settings in `php.ini` and see if the changes reflect in `phpinfo`: * 1. `post_max_size` > Should be at-least 2x size of the image being edited 2.` upload_max_filesize` > Should be at-least 2x size of the image being edited 3.` allow_url_include` = Should be `On` 4. `request_order` Should be set to `'GP'` Viewing 15 replies - 1 through 15 (of 42 total) 1 [2](https://wordpress.org/support/topic/saving-does-not-work/page/2/?output_format=md) [3](https://wordpress.org/support/topic/saving-does-not-work/page/3/?output_format=md) [→](https://wordpress.org/support/topic/saving-does-not-work/page/2/?output_format=md) The topic ‘Saving does not work’ is closed to new replies. * ![](https://ps.w.org/wp-paint/assets/icon-256x256.png?rev=2134827) * [WP Paint - WordPress Image Editor](https://wordpress.org/plugins/wp-paint/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-paint/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-paint/) * [Active Topics](https://wordpress.org/support/plugin/wp-paint/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-paint/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-paint/reviews/) * 42 replies * 5 participants * Last reply from: [Dev](https://wordpress.org/support/users/devadattas/) * Last activity: [6 years ago](https://wordpress.org/support/topic/saving-does-not-work/page/3/#post-12821378) * Status: not resolved