Title: Saving Error
Last modified: March 20, 2023

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# Saving Error

 *  Resolved [squidz](https://wordpress.org/support/users/squidz/)
 * (@squidz)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/saving-error-8/)
 * At least half the time, when I save a table’s settings, the settings fail to 
   save and I end up on a blank screen with only the date. There is no feedback 
   to determine what is happening.
 * WP 6.1.1, PHP8.0.28, PicoStrap 5 theme (Bootstrap 5)
 * [Screenshot here](https://www.dropbox.com/s/kj7wdno7cm49uzx/Screen%20Shot%202023-03-20%20at%204.33.36%20PM.png?dl=0)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsaving-error-8%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [wpDataTables](https://wordpress.org/support/users/wpdatatables/)
 * (@wpdatatables)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/saving-error-8/#post-16581341)
 * Hello.
   We get error 404 ( page does not exist) error when we try to follow your
   link to the front-end of this table.
 * ![](https://i0.wp.com/ticksy_attachments.s3.amazonaws.com/5377338189.png?ssl=
   1)
 * 
   But looking at your report, It seems that this is a conflict with the Bootstrap
   version of that Theme.Unfortunately, our plugin is currently having issues if
   you use any Bootstrap higher than version 3.Can you please change the Theme to
   any default WP Theme, and let us know if with another Theme the issue is not 
   present, just to confirm this?
 * 
   Our developers plan to upgrade our Bootstrap version, but we can’t promise an
   exact ETA on it.If the Bootstrap version causes the issue, would it be possible
   if you can try to open the browser developer console,and see if you can catch
   an error message there?If so, can you make a screenshot, send it to us,  and 
   also send us the error text here?If it turns out that the Bootstrap version is
   the culprit, we can try to devise a workaround solution for you, but first we
   would need to see an error in the browser’s developer console.Thank you.
 *  Thread Starter [squidz](https://wordpress.org/support/users/squidz/)
 * (@squidz)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/saving-error-8/#post-16581490)
 * Yeah. I killed that page. New link is [here](https://jthersheyfodev.wpengine.com/table/).
   I have determined that it is likely a plugin conflict, as I turned all others
   off and the issue is gone. I haven’t turned them all back on yet to check which
   one is the issue because this is just a test/proof of concept experiment so far.
 * HOWEVER, is the paid version having trouble with Bootstrap 5?
 * **Possibly related:** I have NOT been able to see the expandable blocks on mobile
   with any settings changes I’ve made. That will definitely be a major road block.
 *  Plugin Author [wpDataTables](https://wordpress.org/support/users/wpdatatables/)
 * (@wpdatatables)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/saving-error-8/#post-16581552)
 * Hello.
   Thank you for the updated link.We can see the table now in desktop mode,
   and we see what you mean by the issue regarding the Responsive mode not correctly
   loading the “expander” + icon on mobile screens.Yes, that might be related to
   the first issue.–And unfortunately, yes, we have the Bootstrap conflict issue
   with both Lite and premium versions of the plugin, they are both optimized up
   to Bootstrap version 3 at the moment.We can certainly try to help you as much
   as we can at this point,but to conduct a further investigation,can you please
   open a ticket on our [main Support platform here](https://tmsplugins.ticksy.com/),
   and one of our Agents will respond as quickly as possible?Just refer to our correspondence
   here, and they will know what the case is.
 * If you don’t have an active licence, you can open a ticket in the “Pre-Purchase”
   section, 
 * or simply click on [this link](https://tmsplugins.ticksy.com/submit/#100010481);
   that way, it will not ask you for the Premium code.
 *  Thread Starter [squidz](https://wordpress.org/support/users/squidz/)
 * (@squidz)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/saving-error-8/#post-16581567)
 * The plugin conflict is with Wordfence BTW. So that part is resolved…in that we
   know what the conflict is. It is not resolved in that the live site will continue
   to use Wordfence and WPDataTables and Wordfence are not playing nice. I’d have
   to turn off WF every time a table needed to be edited.
 * This was the error in the console with the blank page on saving with Wordfence
   turned on: Failed to load resource: the server responded with a status of 403()
 * **Now I will test whether the mobile responsive features actually work for this
   plugin by changing to a non-bootstrap theme. **
 * I really need to know if this thing will work if I’m going to buy a license moving
   forward.
    -  This reply was modified 3 years, 2 months ago by [squidz](https://wordpress.org/support/users/squidz/).
    -  This reply was modified 3 years, 2 months ago by [squidz](https://wordpress.org/support/users/squidz/).
 *  Plugin Author [wpDataTables](https://wordpress.org/support/users/wpdatatables/)
 * (@wpdatatables)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/saving-error-8/#post-16581631)
 * Hello.
   Thank you for that update,we can see from your report now that the Worldfence
   is blocking our plugin from properly working on your site.Generally speaking,
   the 403 Forbidden Error happens when the web page (or another resource) you’re
   trying to open in your web browser is a resource you’re not allowed to access.
   It’s called a 403 error because that’s the HTTP status code that the webserver
   uses to describe that kind of error.
 * You can usually get this error for one of two reasons. 
   The first is that the
   owners of the webserver have properly set up access permissions and that you’re
   really not allowed access to the resource. The second reason is that the owners
   of the webserver have improperly set up permissions and you’re getting denied
   access when you really shouldn’t be.
 * You can first contact your hosting provider because you have an issue with your
   permissions, see if they could help.
 * Once you do that, please let us know if everything is back in order.
   If the hosting
   support redirects you to the WorldFence plugin support,you can ask them to check
   what is blocking our plugin’s tables and have them lift the block,then it should
   be resolved.Let us know how it goes. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Saving Error’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [wpDataTables](https://wordpress.org/support/users/wpdatatables/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/saving-error-8/#post-16581631)
 * Status: resolved