Title: Saving Form Doesn’t Work
Last modified: January 5, 2020

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# Saving Form Doesn’t Work

 *  [johnnygphotography](https://wordpress.org/support/users/johnnygphotography/)
 * (@johnnygphotography)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/saving-form-doesnt-work/)
 * When I create the new form and click on save, the spinning ball just hangs. Will
   not save forms.
    -  This topic was modified 6 years, 5 months ago by [johnnygphotography](https://wordpress.org/support/users/johnnygphotography/).

Viewing 1 replies (of 1 total)

 *  [Deepak Sharma](https://wordpress.org/support/users/sharmadpk03/)
 * (@sharmadpk03)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/saving-form-doesnt-work/#post-12292500)
 * Hi [@johnnygphotography](https://wordpress.org/support/users/johnnygphotography/),
 * Sorry for the inconvenience caused. But I am sure that it is not the issue of
   the plugin. The reason that could have caused the form not to save could either
   be a conflict between some plugin or a javascript error. We are pretty sure about
   the cause.
    So, I would like to request you to contact our Plugin Development
   Team here at [https://wpeverest.com/contact/](https://wpeverest.com/contact/)
   and someone from the team will find and fix the issue for you. We guarantee you
   that the issue will be fixed so please contact our team.
 * Regarding the review, it feels very disheartening and harsh action by getting
   a 1-star review for some issue that we believe is not ours. You could have contacted
   our support team and asked for help before taking this decision. I believe everyone
   deserves a chance to correct things if they mess up. We would totally be satisfied
   with the review if it had been given for our mistake and that we hadn’t been 
   able to solve it. At WPEverest, we always give our users the first priority and
   we never want them to face any issues with our plugin. And in any case, if they
   face it then our support team is available 24/7 to solve it. For us, your feedback
   matters a lot. So getting such review and rating really demotivates us. We are
   eagerly waiting for you to contact our development team so that we can fix the
   issue.
 * Lastly, I hope you will reconsider your decision and upgrade the rating.
 * Regards!

Viewing 1 replies (of 1 total)

The topic ‘Saving Form Doesn’t Work’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Deepak Sharma](https://wordpress.org/support/users/sharmadpk03/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/saving-form-doesnt-work/#post-12292500)