Title: Saving settings does not work
Last modified: August 30, 2016

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# Saving settings does not work

 *  Resolved [hiroprot](https://wordpress.org/support/users/hiroprot/)
 * (@hiroprot)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/saving-settings-does-not-work/)
 * I just installed UM and find that whenever I try to save the settings ([https://DOMAIN.com/wp-admin/admin.php?page=um_options](https://DOMAIN.com/wp-admin/admin.php?page=um_options))
   by clicking the blue “Save Changes” button in the lower-right corner, the page
   goes a bit darker, all input is disabled and … that’s it. It never goes back 
   to normal. When I reload the page the old settings are back.
 * I have several other plugins on this site and disabled them all individually,
   but that did not fix this issue.
 * I also have mod_pagespeed running as an Apache module, but that should be entirely
   transparent.
 * [https://wordpress.org/plugins/ultimate-member/](https://wordpress.org/plugins/ultimate-member/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Thread Starter [hiroprot](https://wordpress.org/support/users/hiroprot/)
 * (@hiroprot)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/saving-settings-does-not-work/#post-6353417)
 * I _can_ save changes to other pages, e.g. forms or user roles.
 *  Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * (@ultimatemember)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/saving-settings-does-not-work/#post-6353450)
 * Try it on WP 15 theme and no other plugins active please.
 * Thanks
 *  Thread Starter [hiroprot](https://wordpress.org/support/users/hiroprot/)
 * (@hiroprot)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/saving-settings-does-not-work/#post-6353457)
 * Sorry, this is a live site. I cannot simply switch the theme.
 * As I mentioned, I did turn each of the other plugins of, just not together.
 *  Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * (@ultimatemember)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/saving-settings-does-not-work/#post-6353494)
 * We can’t offer a specific advice, need to test theme/plugins since its a live,
   please clone the site and tell me if the issue persists.
 *  Thread Starter [hiroprot](https://wordpress.org/support/users/hiroprot/)
 * (@hiroprot)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/saving-settings-does-not-work/#post-6353691)
 * I finally found out why this is happening. When I click “Save Changes” the following
   error is logged to the console of Chrome’s Developer Tools:
 * `Uncaught ReferenceError: tinyMCE is not defined`
 * And indeed, the following setting is checked for my user:
 * `Disable the visual editor when writing`
 * After I unchecked that (i.e. enabled the visual editor) saving Ultimate Member
   settings worked immediately.
 * While I consider this a workaround it would be nice if the plugin allowed saving
   if the visual editor is not enabled.
 *  Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * (@ultimatemember)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/saving-settings-does-not-work/#post-6353692)
 * Ok thanks for letting us know the issue. We will have a look into it 🙂
 *  [Brad Griffin](https://wordpress.org/support/users/burlesonbrad/)
 * (@burlesonbrad)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/saving-settings-does-not-work/#post-6353694)
 * Wow. Not gonna lie…. **THAT’S BEEN BUGGIN’ ME FOR A MONTH!**
    _and to be quite
   frank UM, that’s kinda been a key hesitation for me snaggin’ the Bundle!_ Heck
   I thought it was something more complex!!
 *  Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * (@ultimatemember)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/saving-settings-does-not-work/#post-6353695)
 * Hi Brad,
 * Saving settings issue is not related to UM, is linked to your theme or one of
   your other plugins causing errors in the php runtime.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Saving settings does not work’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
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## Tags

 * [Saving](https://wordpress.org/support/topic-tag/saving/)
 * [settings](https://wordpress.org/support/topic-tag/settings/)

 * 8 replies
 * 3 participants
 * Last reply from: [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/saving-settings-does-not-work/#post-6353695)
 * Status: resolved