Title: Saving Settings doesn&#8217;t work
Last modified: November 2, 2022

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# Saving Settings doesn’t work

 *  Resolved [Matija](https://wordpress.org/support/users/matija80/)
 * (@matija80)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/saving-settings-doesnt-work-3/)
 * Saving Settings doesn’t seem to do anything. I tried to change “First day of 
   the week” and “User Permission” on some sites. Everything stays at the default
   values after clicking “Save Settings”.
 * Settings page shows this error in the console: (): Uncaught TypeError: Cannot
   read properties of null (reading ‘addEventListener’) at HTMLDocument.<anonymous
   > (settings.js:78:53). I’m using version 1.14 of the plugin (latest at the time
   of writing). Also, I noticed that earlier versions show similar error.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Ben Sibley](https://wordpress.org/support/users/bensibley/)
 * (@bensibley)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/saving-settings-doesnt-work-3/#post-16156041)
 * Hi Matija,
 * Thanks for letting us know about this.
 * We haven’t seen this error before and can’t recreate it, so it is most likely
   a conflict with a plugin on your site or, potentially, a browser extension. In
   order to debug this thoroughly, we’ll need access to the site.
 * If you visit the **Analytics > Contact Us** menu, you’ll see a contact form where
   you can submit a bug report, and this also includes the option to send us a login.
   This will auto-create a new admin account for us, which you can delete once we’re
   finished looking at the site.
 *  Thread Starter [Matija](https://wordpress.org/support/users/matija80/)
 * (@matija80)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/saving-settings-doesnt-work-3/#post-16156192)
 * I’ve filled out the form on one of my test sites. Problem in question is visible
   there. I tried disabling plugins and changing theme but the issue persists.
 *  Plugin Author [Ben Sibley](https://wordpress.org/support/users/bensibley/)
 * (@bensibley)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/saving-settings-doesnt-work-3/#post-16282153)
 * Hi Matija,
 * This error has been resolved with today’s release, version 1.16.
 *  Thread Starter [Matija](https://wordpress.org/support/users/matija80/)
 * (@matija80)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/saving-settings-doesnt-work-3/#post-16284030)
 * Hi Ben,
 * Thank you for resolving the issue.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Saving Settings doesn’t work’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Matija](https://wordpress.org/support/users/matija80/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/saving-settings-doesnt-work-3/#post-16284030)
 * Status: resolved