Title: Scan Button does nothing Last modified: September 23, 2020 --- # Scan Button does nothing * Resolved [mikec25](https://wordpress.org/support/users/mikec25/) * (@mikec25) * [5 years, 8 months ago](https://wordpress.org/support/topic/scan-button-does-nothing-2/) * Hi Scan button does not start a scan. Happy to pay if that is needed. F12 on Chrome shows no erros. Thanks Mike Viewing 9 replies - 1 through 9 (of 9 total) * Thread Starter [mikec25](https://wordpress.org/support/users/mikec25/) * (@mikec25) * [5 years, 8 months ago](https://wordpress.org/support/topic/scan-button-does-nothing-2/#post-13442825) * I take it back: Console shows: * options-general.php?page=spbc:2335 Uncaught TypeError: jQuery(…).live is not a function at Object.init (options-general.php?page=spbc:2335) at HTMLDocument. (options-general.php?page=spbc:2346) at i (jquery.js?ver=1.12.4-wp: 2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2) at Function. ready (jquery.js?ver=1.12.4-wp:2) at HTMLDocument.J (jquery.js?ver=1.12.4-wp: 2) init @ options-general.php?page=spbc:2335 (anonymous) @ options-general.php? page=spbc:2346 i @ jquery.js?ver=1.12.4-wp:2 fireWith @ jquery.js?ver=1.12.4- wp:2 ready @ jquery.js?ver=1.12.4-wp:2 J @ jquery.js?ver=1.12.4-wp:2 jquery.js? ver=1.12.4-wp:4 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check [https://xhr.spec.whatwg.org/](https://xhr.spec.whatwg.org/). send @ jquery.js?ver=1.12.4-wp:4 ajax @ jquery.js?ver=1.12.4-wp:4 n._evalUrl @ jquery.js?ver=1.12.4-wp:4 Ga @ jquery.js?ver=1.12.4-wp:3 replaceWith @ jquery. js?ver=1.12.4-wp:3 spbc_draw_settings_callback @ spbc-settings.js:50 success @ spbc-common.js:52 i @ jquery.js?ver=1.12.4-wp:2 fireWith @ jquery.js?ver=1.12.4- wp:2 x @ jquery.js?ver=1.12.4-wp:4 c @ jquery.js?ver=1.12.4-wp:4 XMLHttpRequest. send (async) (anonymous) @ VM2868:1 send @ jquery.js?ver=1.12.4-wp:4 ajax @ jquery. js?ver=1.12.4-wp:4 spbc_sendAJAXRequest @ spbc-common.js:39 spbc_switchTab @ spbc-settings.js:32 onclick @ options-general.php?page=spbc:507 DevTools failed to load SourceMap: Could not load content for [https://staging4.icatapac.com/wp-admin/spbc-settings_tab–scanner.min.js.map](https://staging4.icatapac.com/wp-admin/spbc-settings_tab–scanner.min.js.map): HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE DevTools failed to load SourceMap: Could not load content for [https://staging4.icatapac.com/wp-admin/spbc-scanner-plugin.min.js.map](https://staging4.icatapac.com/wp-admin/spbc-scanner-plugin.min.js.map): HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE onloadwff.js: 71 Uncaught TypeError: s.toLowerCase is not a function at should_fill_on_click( onloadwff.js:71) at onloadwff.js:71 should_fill_on_click @ onloadwff.js:71 (anonymous) @ onloadwff.js:71 setTimeout (async) apply @ onloadwff.js:49 (anonymous) @ onloadwff. js:71 * Thread Starter [mikec25](https://wordpress.org/support/users/mikec25/) * (@mikec25) * [5 years, 8 months ago](https://wordpress.org/support/topic/scan-button-does-nothing-2/#post-13442930) * Premium purchased as well now. * [SergeM](https://wordpress.org/support/users/serge00/) * (@serge00) * [5 years, 8 months ago](https://wordpress.org/support/topic/scan-button-does-nothing-2/#post-13442961) * Hello, [@mikec25](https://wordpress.org/support/users/mikec25/). * Please, give me this info: 1. Your PHP version. 2. Your WordPress version. 3. The CleanTalk plugin version. * Thread Starter [mikec25](https://wordpress.org/support/users/mikec25/) * (@mikec25) * [5 years, 8 months ago](https://wordpress.org/support/topic/scan-button-does-nothing-2/#post-13442997) * Hi Serge PHP 7.3 WordPress 5.5.1 Version 2.54 * [SergeM](https://wordpress.org/support/users/serge00/) * (@serge00) * [5 years, 8 months ago](https://wordpress.org/support/topic/scan-button-does-nothing-2/#post-13443067) * Thank you. We will investigate it as soon as possible and contact you when we get any results. It may take up to 1-2 business days. Please, wait. * [SergeM](https://wordpress.org/support/users/serge00/) * (@serge00) * [5 years, 8 months ago](https://wordpress.org/support/topic/scan-button-does-nothing-2/#post-13448628) * Thank you for waiting. Further investigation requires your personal data. Please, copy-paste your question here in our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open) * Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/) * (@sergecleantalk) * [5 years, 8 months ago](https://wordpress.org/support/topic/scan-button-does-nothing-2/#post-13468689) * Hello, * From WordPress version 5.5 jquery-migrate (support for the old JavaScript code) is not enabled by default. It can be enabled by the plugin: * [https://wordpress.org/plugins/enable-jquery-migrate-helper/](https://wordpress.org/plugins/enable-jquery-migrate-helper/) * Our plugin doesn’t have old code, but if the website is merging scripts then all scripts may not work. * Thread Starter [mikec25](https://wordpress.org/support/users/mikec25/) * (@mikec25) * [5 years, 8 months ago](https://wordpress.org/support/topic/scan-button-does-nothing-2/#post-13471056) * Hi Apolgies for the delay. I’m working through the malware issue with a 3rd party and may not continue with your plugin just yet. Thanks Mike * Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/) * (@sergecleantalk) * [5 years, 8 months ago](https://wordpress.org/support/topic/scan-button-does-nothing-2/#post-13472040) * Hello Mike, * Let us know if you need more help. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Scan Button does nothing’ is closed to new replies. * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712) * [Security Plugin, Firewall, Malware Auto Removal & Login Security](https://wordpress.org/plugins/security-malware-firewall/) * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq) * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/) * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/) * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/) * 9 replies * 3 participants * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/scan-button-does-nothing-2/#post-13472040) * Status: resolved