Title: Scan Error
Last modified: August 31, 2025

---

# Scan Error

 *  Resolved [mike.s](https://wordpress.org/support/users/mikes-1/)
 * (@mikes-1)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/scan-error-18/)
 * When i attempt to run the scan i get this error
 * The scanner endpoint returned an error: HTTP 401

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Mircea Sandu](https://wordpress.org/support/users/gripgrip/)
 * (@gripgrip)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/scan-error-18/#post-18621786)
 * Hi [@mikes-1](https://wordpress.org/support/users/mikes-1/),
 * I’m sorry to hear you ran into that issue. That usually happens when our scanner
   is unable to load your website’s pages as a logged-out user due to firewall or
   security plugin.
 * We have encountered this in the past with users of the Really Simple SSL plugin
   in some setups. If you are using that plugin can you please try temporarily disabling
   it and trying to run the scan again?
 * We are working on solutions to prevent this from happening in the future.
 *  Thread Starter [mike.s](https://wordpress.org/support/users/mikes-1/)
 * (@mikes-1)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/scan-error-18/#post-18621857)
 * Looks like its being blocked by bot protection at the server level, do you have
   an ip range that i can whitelist?
 *  Plugin Author [Mircea Sandu](https://wordpress.org/support/users/gripgrip/)
 * (@gripgrip)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/scan-error-18/#post-18621870)
 * Hi [@mikes-1](https://wordpress.org/support/users/mikes-1/),
 * The scanner makes a local call to your own website from the WordPress plugin.
   You should be able to overcome this if you whitelist your own server’s IP address
   if that’s the issue.
 *  Thread Starter [mike.s](https://wordpress.org/support/users/mikes-1/)
 * (@mikes-1)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/scan-error-18/#post-18621917)
 * If possible, are you able to provide the particular endpoint which the request
   is going to?
 *  Plugin Author [Mircea Sandu](https://wordpress.org/support/users/gripgrip/)
 * (@gripgrip)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/scan-error-18/#post-18622595)
 * Hi [@mikes-1](https://wordpress.org/support/users/mikes-1/),
 * The website makes a self-request with the query param “wpconsent_debug” to the
   homepage and other pages that the scanner is set to scan. So the request is from
   inside the plugin to yoursite.com/?wpconsent_debug=true or yoursite.com/contact?
   wpconsent_debug=true if, for example, the Contact page should be scanned.
 * Let me know if this helps identify the issue.
 *  Thread Starter [mike.s](https://wordpress.org/support/users/mikes-1/)
 * (@mikes-1)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/scan-error-18/#post-18625637)
 * Just to let you know after deactivating this plugin: [https://wpamelia.com](https://wpamelia.com)
   the scan worked
 *  Plugin Author [Mircea Sandu](https://wordpress.org/support/users/gripgrip/)
 * (@gripgrip)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/scan-error-18/#post-18625765)
 * Hi [@mikes-1](https://wordpress.org/support/users/mikes-1/),
 * Thank you for the update, we will look into that to see if we can find a conflict
   we can fix.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Scan Error’ is closed to new replies.

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 * 10 replies
 * 2 participants
 * Last reply from: [Mircea Sandu](https://wordpress.org/support/users/gripgrip/)
 * Last activity: [9 months, 1 week ago](https://wordpress.org/support/topic/scan-error-18/#post-18625765)
 * Status: resolved