Title: scan error Last modified: April 27, 2018 --- # scan error * [winner singh](https://wordpress.org/support/users/winner-singh/) * (@winner-singh) * [8 years, 6 months ago](https://wordpress.org/support/topic/scan-error-6/) * HI, * Today I got the error while scanning the website via wordfence: [https://ibb.co/j70wPb](https://ibb.co/j70wPb) * Even I increased the Maximum execution time for each scan stage to 60 * “How much memory should Wordfence request when scanning”: 300 Megabytes * PHP version is 7.0 * but still, error is same while scanning [https://ibb.co/j70wPb](https://ibb.co/j70wPb) - This topic was modified 8 years, 1 month ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/). Viewing 9 replies - 1 through 9 (of 9 total) * [wfalaa](https://wordpress.org/support/users/wfalaa/) * (@wfalaa) * [8 years, 6 months ago](https://wordpress.org/support/topic/scan-error-6/#post-9761931) * Hi, I recommend enabling “[debug mode](https://docs.wordfence.com/en/Wordfence_diagnostics#Enable_debugging_mode_.28increases_database_load.29)”- temporarily- from (Wordfence > Tools > Diagnostics) then run a new scan and when it hangs, send me the scan activity log to “alaa [at] Wordfence [dot] com”. * Thanks. * Thread Starter [winner singh](https://wordpress.org/support/users/winner-singh/) * (@winner-singh) * [8 years, 6 months ago](https://wordpress.org/support/topic/scan-error-6/#post-9763193) * Hello, * The email also sent, As you told me that to enable the Enable debugging mode, I enabled it and run the scan again. but still, it says The current scan looks like it has failed. Please look at the screenshots. * [https://ibb.co/eDd4Ub](https://ibb.co/eDd4Ub) [https://ibb.co/ge8tNw](https://ibb.co/ge8tNw) [https://ibb.co/jd402w](https://ibb.co/jd402w) * Thank you * [wfalaa](https://wordpress.org/support/users/wfalaa/) * (@wfalaa) * [8 years, 6 months ago](https://wordpress.org/support/topic/scan-error-6/#post-9764142) * Hello, You must set “Maximum execution time for each scan stage” to be less than the “max_execution_time” set in your PHP settings, I can see you set it to 1000, I don’t believe there is a hosting provider than can let a script running for more than 15 minutes, this isn’t applicable, please follow [this guide](https://docs.wordfence.com/en/Wordfence_options#Maximum_execution_time_for_each_scan_stage) while setting “Maximum execution time for each scan stage”: * > First try 30, save and do a scan. If the scan does not complete, then try 15, > save and do a scan. If it still doesn’t complete then try 12. If you still > don’t have any luck getting a scan to complete, then there may be another problem > or you may have to ask your hosting provider to increase the amount of time > a web server process is allowed to execute. * Thanks. * Thread Starter [winner singh](https://wordpress.org/support/users/winner-singh/) * (@winner-singh) * [8 years, 6 months ago](https://wordpress.org/support/topic/scan-error-6/#post-9765672) * Now another problem occurs that is “Time limit that a scan can run in seconds” * [https://ibb.co/fiMJqG](https://ibb.co/fiMJqG) as it says by default it is 0 to 3 hours, what should time I add to this [https://ibb.co/cWHoPb](https://ibb.co/cWHoPb) * Thread Starter [winner singh](https://wordpress.org/support/users/winner-singh/) * (@winner-singh) * [8 years, 6 months ago](https://wordpress.org/support/topic/scan-error-6/#post-9766042) * Now again that error comes [https://ibb.co/iGxYPb](https://ibb.co/iGxYPb) I tried with 15, 30 (first time no problem second time again error), now I did with 12 and again error comes [https://ibb.co/iGxYPb](https://ibb.co/iGxYPb) what should I do now. * [wfalaa](https://wordpress.org/support/users/wfalaa/) * (@wfalaa) * [8 years, 6 months ago](https://wordpress.org/support/topic/scan-error-6/#post-9768545) * Hi, In the plugin’s options page, check “[Scans to include](https://docs.wordfence.com/en/Wordfence_options#Scans_to_Include)” section and un-check “[Scan images, binary, and other files as if they were executable](https://docs.wordfence.com/en/Wordfence_options#Scan_image_files_as_if_they_were_executable)” and also make sure “[Enable HIGH SENSITIVITY scanning](https://docs.wordfence.com/en/Wordfence_options#Enable_HIGH_SENSITIVITY_scanning)” isn’t checked. * Also, on this website do you have symlinks? remember that you can always use “ [Exclude files from scan that match these wildcard patterns](https://docs.wordfence.com/en/Wordfence_options#Exclude_files_from_scan_that_match_these_wildcard_patterns.)” to exclude (Log files, backup files or cache files). * Let me know how it goes, Thanks. * Thread Starter [winner singh](https://wordpress.org/support/users/winner-singh/) * (@winner-singh) * [8 years, 6 months ago](https://wordpress.org/support/topic/scan-error-6/#post-9772342) * Finally problem is solved after un-check the option of “Scan images, binary, and other files as if they were executable” * but why error comes if i check this option? * [wfalaa](https://wordpress.org/support/users/wfalaa/) * (@wfalaa) * [8 years, 6 months ago](https://wordpress.org/support/topic/scan-error-6/#post-9776354) * It could be that your website has a lot of images with low server resources to allow the scanner to scan all of them without hitting some limits, in this case I suggest keeping “[Disable Code Execution for Uploads directory](https://docs.wordfence.com/en/Wordfence_options#Disable_Code_Execution_for_Uploads_directory)” option enabled. * Thanks. * Thread Starter [winner singh](https://wordpress.org/support/users/winner-singh/) * (@winner-singh) * [8 years, 6 months ago](https://wordpress.org/support/topic/scan-error-6/#post-9777683) * Yes, I disabled it when I install the plugin, Thank you for your help but tell me what if I want to scan all the images folder? Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘scan error’ is closed to new replies. * ![](https://ps.w.org/wordfence/assets/icon.svg?rev=2070865) * [Wordfence Security - Firewall, Malware Scan, and Login Security](https://wordpress.org/plugins/wordfence/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordfence/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordfence/) * [Active Topics](https://wordpress.org/support/plugin/wordfence/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordfence/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordfence/reviews/) * 9 replies * 2 participants * Last reply from: [winner singh](https://wordpress.org/support/users/winner-singh/) * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/scan-error-6/#post-9777683) * Status: not resolved