Title: Scan failed – error when automatic task
Last modified: January 14, 2025

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# Scan failed – error when automatic task

 *  Resolved [elsatutu](https://wordpress.org/support/users/elsatutu/)
 * (@elsatutu)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/scan-failed-error-when-automatic-task/)
 * Hello
   Here is the warning message after trying to execute a scan on a fresh installed
   website hosted in Infomaniak.This issue doesn’t appears when I manually ask for
   a scan but when it’s a programmed scanThank you for helping me resolving this
   issue.
 * `id **=>** 1645 
   module **=>** site-scanner type **=>** warning code **=>** scan-
   failure-client-error timestamp **=>** 2025-01-13 03:39:16 init_timestamp **=>**
   2025-01-13 03:39:16 remote_ip **=>** 2001:1600:0:aaaa::80:17 user_id **=>[empty
   string]** url **=>** wp-cron memory_current **=>** 66400616 memory_peak **=>**
   66523272 data **=>Array** results **=>Object** WP_Error errors **=>Array** rate_limit_exceeded**
   =>Array** 0 **=>** Exceeded rate limit. Please wait 461 seconds. error_data **
   =>Array** rate_limit_exceeded **=>Array** wait **=>[integer]** 461 url **=>**[
   url of website] cached **=>[boolean] false**

Viewing 1 replies (of 1 total)

 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/scan-failed-error-when-automatic-task/#post-18263431)
 * Hi [@elsatutu](https://wordpress.org/support/users/elsatutu/),
 * Glad you reached out!
 * That error is common for shared hosting environments because the Solid Security
   Basic version has a 10-minute rate limit.
 * Please see the similar thread here for some alternative tips: [https://wordpress.org/support/topic/site-scans-failing-due-to-rate-limit/](https://wordpress.org/support/topic/site-scans-failing-due-to-rate-limit/)
 * Thank you.

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/scan-failed-error-when-automatic-task/#post-18263431)
 * Status: resolved