First try to empty your browser cache. Could be that the old scripts are still loaded. If this doesn’t change the behavior, then try the NOAJAX setting in your wp-config, maybe this shows an error that doesn’t appear in the popup.
define( 'FOOTBALLPOOL_RANKING_CALCULATION_NOAJAX', true );
Ok I’ll do that, but the thing also is that it does the calculation, it’s just that pop-up window doesn’t show anything
It seems to work now with define( ‘FOOTBALLPOOL_RANKING_CALCULATION_NOAJAX’, true );
But now I have different problem
After game has ended in predictions I can see I got full score points, but when I open ranking there is 0 pints for me, and yes I have recalculated scores
It should at least show some information. Even if it only takes 1 second.
http://s31.postimg.org/lxy2qa063/2016_04_19_22h12_34.png
Hmm…
With NOAJAX that pop up window disappeared and I got new submenu under football pool called “score recalculation”
But now I have different problem
After game has ended in predictions I can see I got full score points, but when I open ranking there is 0 pints for me, and yes I have recalculated scores
I don’t think the calculation has finished if it shows 0 points. Can you look in the database if there is data in the scorehistory tables (there should be 2 tables and one of them has the data).
The table should have a row for your user ID, with the following values:
type = 0 (=match)
source_id = [the match id]
score = [your full points award]
full = 1
total_score = [your full points award] + [your previous score; if any]
With NOAJAX that pop up window disappeared and I got new submenu under football pool called “score recalculation”
Yes, that’s correct. The setting just uses a different way of calculating the score. If you select the new menu item then the calculation starts and refreshes the page for every calculation step. This helps debugging certain problems because if an error occurs, then it is not ‘hidden’ in the AJAX request.
is there any way we could contact privately?
My email address is at the bottom of the help page.