Title: Scrolling problem
Last modified: October 4, 2024

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# Scrolling problem

 *  [to0ts](https://wordpress.org/support/users/to0ts/)
 * (@to0ts)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/scrolling-problem-8/)
 * Hello !
 * Since last update I can’t scroll anymore on the desktop version of my website.
   Do you have any advise ?
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fscrolling-problem-8%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Akhilesh](https://wordpress.org/support/users/atul-rahman/)
 * (@atul-rahman)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/scrolling-problem-8/#post-18055566)
 * HI [@to0ts](https://wordpress.org/support/users/to0ts/)
 * Thank you for reaching out to us.
 * We have checked our theme, and the scrolling feature is working fine on our end.
   Please refer to the video [link](https://www.awesomescreenshot.com/video/32246574?key=1afe07a8641982c7c2a6a601c2e726bc)
   for verification.
 * I also checked the URL you shared, and it seems that the Newscrunch theme is 
   not currently activated. Kindly activate the Newscrunch theme so we can review
   your website and assist you better.
 * Additionally, please clear your server cache, as the issue might be related to
   caching.
 * Don’t hesitate to contact us if you need any further assistance.
 * Regards,
   Newscrunch Support Team
 *  [Akhilesh](https://wordpress.org/support/users/atul-rahman/)
 * (@atul-rahman)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/scrolling-problem-8/#post-18057245)
 * HI
 * Any update on this ?
 *  [soldiez90](https://wordpress.org/support/users/soldiez90/)
 * (@soldiez90)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/scrolling-problem-8/#post-18066586)
 * Still an issue…
 *  [Akhilesh](https://wordpress.org/support/users/atul-rahman/)
 * (@atul-rahman)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/scrolling-problem-8/#post-18066623)
 * HI [@soldiez90](https://wordpress.org/support/users/soldiez90/)
 * Our theme is working fine at our end , Kindly send us video of the issue are 
   you getting. So that we can assist you better.
 * Thanks & regards
 * Newscrunch Support Team
    -  This reply was modified 1 year, 7 months ago by [Akhilesh](https://wordpress.org/support/users/atul-rahman/).
 *  [soldiez90](https://wordpress.org/support/users/soldiez90/)
 * (@soldiez90)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/scrolling-problem-8/#post-18066672)
 * Sorry I can’t provide a video, I’m back to the old version already and I’m not
   going back for now ’cause I’ve done some edits already. What I can tell you from
   the past few days of struggling with the issue is that after trying to scroll
   down on the page, it goes back to the top/flashes/reloads almost immediately.
   What’s weird is that it seemed to work ok if adblockers are disabled(not running
   any ads btw). And it’s not a caching issue, I’ve disabled all caching plugins,
   cleared data, etc etc. Actually if the old cache is still available after the
   update, the website works fine. No errors in the console.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Scrolling problem’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/newscrunch/1.8.6.3/screenshot.
   png)
 * Newscrunch
 * [Support Threads](https://wordpress.org/support/theme/newscrunch/)
 * [Active Topics](https://wordpress.org/support/theme/newscrunch/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/newscrunch/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/newscrunch/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [soldiez90](https://wordpress.org/support/users/soldiez90/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/scrolling-problem-8/#post-18066672)
 * Status: not resolved